Customer Reviews

AT&T 2455 2.4 GHz DSS Cordless Phone with Answering System and Caller ID (Metallic Charcoal)

5 star:		(0)
4 star:		(4)
3 star:		(1)
2 star:		(4)
1 star:		(6)

 

 

Basically the 2440 and 2455 use the same technology and communication electronics, just packaged a bit differently between the two models. Tomorrow I am packing up the second model 2455 phone I've tried and sending it back for good. This phone has more hiss in the earpiece during conversations than any other phone I've EVER used. It's a shame, because I love the features and styling of this phone. Range is average, but the menu system and other functions are very nice. Why the engineers that designed this phone ever released it for sale with the amount of background hiss and electronic hash you can hear in the earpiece is a mystery to me. It's not just the phone I got either, I've tried two of the model 2440's and two of the 2455's, and they ALL had the same annoying hiss. Stay clear of this phone, they need to re-design it to eliminate the hiss you can hear in the earpiece. I can't have a conversation for more than 10 minutes before the noise level starts to give me a headache. I tried to like it, I just couldn't overcome all that noise. I'm going to revert back to using my 5 year old Sanyo 900Mhz phone, at least the earpiece on it is silent. Unless you can't hear hiss or high frequency hash, or that constant noise in your ear doesn't bother you, DON'T buy this phone!!

This is a beautiful phone with a great feature set; unfortunately, the constant static between the handset and the base makes it unusable. I too had to return mine.

Got the phone 4 months ago with a rebate ... . Should've saved my money. Feature set and construction is quite good, but actual operation is unreliable. Caller ID function is sporadic-- most times I have to check my $35 corded phone to see CallerID information since the ATT LCD is blank. Although range is good (I've got a decent signal 10 floors down outside with little obstruction), it now cuts-out quite often, leaving you scrambling for another phone in the middle of a call. No problems with the answering machine. Overall, my suggestion is look elsewhere for a phone. In fact, this is the second ATT cordless I've owned in the past two years, both of which have had significant problems. I thought ATT made good stuff -- now I wonder.

Here is the message you get from AT&T customer support:

Thank you for your recent inquiry to our Customer Service Help Desk.

Unfortunately, the V-2400 is no longer available. This model has been
discontinued.

We apologize for any inconvenience this may cause.

Sincerely,
Shawn
National Service Center
Advanced American Telephones

I bought this at Staples 6 to 9 months ago, primarily to get greater range and to take advantage of the speakerphone feature. The phone has been a mixed blessing. While I noticed immediately additional range compared to 900Mhz phones, I was disappointed with the quality and design of several features. First, while Caller ID remembers many numbers, there's no convenient way to erase all the numbers- so your phone will always say ~24 Calls. This may bother you and may not. Also, the microphone built into the answering machine is really horrible. As you record your outgoing message, no one will really be able to tell it's you. For some, this may not be a big deal-- for us, having a garbled outgoing message is truly annoying. Finally, the extra units you may eventually look for as you expand are far too expensive compared to others. Consider Siemens or GE's new models instead if you're looking to watch your wallet.

I have a problem with constant hiss as well, but on my HS-8270. I'm in the market for a new 2.4 GHz phone with speaker, CID/CWID, and an answering machine. I was down to this one and the Vtech 2461. I've given up on finding a good one with a base keypad (forget the Panasonic or the Uniden!).
Looks like this background hiss may be pervasive in AT&T's line. Looks like I'm going Vtech.

While this phone possesses all the features my ideal 2.4 Ghz should possess, the quality of the phone is absolutely horrendous. The reception inexplicably cuts out, callers occasionally sound far away and the phone emits a loud hissing sound every 25 calls or so that's readily fixed by smacking it with your hand. AT&T needs to revluate their manufacturing process because based on all the other reviews, it's obvious AT&T seriously missed the mark on this one.

I bought this phone three months back since it had many features for a reasonable price. I should have been cautious. There must be a catch somewhere. Well, exactly on the last day of third month, the caller ID stopped working. The store won't take it back because they had 40 day return policy. The only hope of repair now is to spend money in sending the unit back to manufacturer. They do not have stores where I can give it for repair. If they decide to replace it, the replacement will be a refurbished phone. How would you like to get a refurbished phone in exchange for a brand new one ? Take my sincere advise, do not buy this phone. I have wasted money and learnt my lesson.

This phone has lots of great features and I was able to get a great deal on it. Too bad for me, because the unit is absolutely worthless. Complaints about static in other reviews are valid. My range for the unit is useless. It is MUCH worse than any other 900 Mhz phone in my house. I'm returning it and the two handsets I purchased separately. Don't waste your time with this phone.

I have also noticed the presence of background hiss or static while talking on the handsets -- even when standing next to the base unit. Most annoying, though, is the sound quality of the voicemail. Both my outgoing message and messages left by callers sound like they've come through a long tunnel. I expected an improvement in sound quality by moving to a digital answering machine but have been disappointed.

All-in-all, a disappointing purchase.