Customer Reviews

AT&T E5862 5.8GHz Expandable Cordless Telephone and Answering System

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(2)
1 star:		(2)

 

 

I'm in the process of buying another one for my mom. Favorite feature: along with caller ID, it voices the phone number while it's ringing. That means, that when it rings, I can hear who's calling, enabling me to run to the phone or forget it!!

This item has met or exceeded my expectations. Having 4 around the house makes the intercom feature handy. There is plenty of time on the answering machine and the programming features for each phone provide added flexability.

This is the second AT&T phone that I have owned and both have been rubbish! The signal strength needs to be optimal before this phone will work. That is...you have to stand almost right next to the base for it to work. If thats the case you may as well save some money and purchase a cord phone (almost $100 savings).
No more AT&T phones for me!

We purchased a base and handset and my family bought us two more handsets for Christmas to add to the system. A fairly expensive package, considering that the system stopped working only a few weeks after we owned it. AT&T's tech support could not fix the problem. We are still trying to deal with AT&T to get reimbursed or receive a replacement system. It's unfortunate...the phones had nice features.

After reading Consumer Reports high rankings of the AT&T products, I purchased this one. Big mistake. The phone had a terribly cheap feel and look. The one I bought from Amazon arrived already scratched on the handset and base. The silver paints just rubbed right off in shipment. The screen was chintzy and that's being kind. When I talked into the handset, it sounded like I was talking into a bucket. I bought another Uniden like my last phone and returned this one.

I am an obssessive shopper, I like to do the research and then try different alternatives. In order to replace our old Motorola system that is a few years old and not working as well as a primary system needs to work, I tried the Uniden TRU8885 as well as the AT&T E5826BC before comming back to Motorola. I won't bore you with the technical details, you can read them for yourself, I will, however, give a summary of overall pros and cons. The reception on the 5.8 gHz sustems was noticable less than the Motorola 2.4 gHz and we have never had any interference from our wireless router. The ATT was nicely designed although the icon menus were difficult to navigate and you had to select the Caller Id (CID) menu from either the handset or the base before you could see calls. Once you selected them, there was no way to have local calls listed without the area code, so you couldn't dial from the CID log as you could from the Uniden and the Motorola. The Udiden was set up better but because of the 5.8 gHz freq has less reception than the 2.4 gHz Motorola, I found the buttons alittle small on the Uniden and ending calls was not always reliable as many times the phone rang after hanging up with the other party still connected. In addition, the Uniden answering machine picks up briefly every times the phone rings and is not answered even if the caller hangs up. I have found the Motorola's menu to be easy to navigate and very intuative. ATT and Uiden make a big deal about ring-tones which I don't care about, and ATT sings the praises of their color display that allows you to assign an icon for people in your phonebook. again, I don't care, I think that the Motorola is much easier to use, the reception has always been good, and the product reliable. I would by the Moto in a heartbeat over the competition.