Top critical review
33 people found this helpful
Terrible for an office that has a receptionist or a medical office
on September 5, 2012
The phone is terrible for a office that has a main receptionist. The issue is when the phone is in autoattendant mode, you have to hit *# to get to the recptionist which is fine. Once you hit that, the phone rings 5 times (which feels like forever) and then goes into a main menu selection, not a mailbox. There is no mailbox for a main receptionist/user.
There is another mode, general message mode, in which every phone in the office ring for every call. In this mode, there is a general mailbox, but if you don't want every phone in every office to ring at the same time, this won't work either.
Also, do not use it for medical offices because you can only listen to voice mails on speaker phone. You can not pick up the phone and listen to voicemails, which can be a privacy issue.