Customer Reviews

AT&T TL7600 DECT 6.0 Cordless Headset, Silver/Black, 1 Headset

5 star:		(28)
4 star:		(12)
3 star:		(7)
2 star:		(4)
1 star:		(6)

 

 

I received the AT&T TL7600 Wireless Headset and promptly registered it to my At&T Dect 6.0 phone system. Great product!! My wife loved the quality of the sound, and especially the "hands free" operation. She also like the "over the head" holder. She found it comfortable & convenient to wear.

My problem was the design of the electronics. Once registered, this headset can not be reset independently from the base it is registered to. My AT&T phone system base failed / died. I was not able to un-register the headset from the "dead" base. I returned the original phone system for a replacement, but now the headset TL7600 was still registered to the defunct system and could not be reset. I could not register it to the new phone base/system. I contacted AT&T techical support, and they could only ship me out a new headset.

If I had bought a AT&T wireless headset #TL7610, I would have been able to reset the headset through the available program buttons mounted on the re-charger base. That would have saved me from returning my original purchased headset.

I now have a new TL7600, replacing the original, and programed to my newest phone system / base. I hope the base of this phone system does not fail, or I will have to go through the exchange process again (provided it happens during the first 30 days of exchange opportunity). If the base of the phone system dies after 30 days... I'm not sure of my options.

I had made quite an extensive search for a viable cordless headset technology and finally settled on DECT 6.0. I had tried bluetooth but the signal was weak and voice quality was poor. There are many products for wirelessly enabling corded PBX phones, but why go to the trouble and expense for a home/home office cordless?

I purchased the TL7600 with the TL92278 cordless phone/answering system. The TL7600 is a small, lightweight headset with a number of different ear plug/headset options. The signal strength and voice quality is very high and I can wander quite a ways from the base station without any degradation to the quality. The only issue I have is that the ear piece volume is too high. There is a volume control on the headset but it only goes down so far. I end up wearing the ear piece somewhat off my ear to muffle the sound.

Haven't tested the battery longevity but I am sometimes on a call for two to three hours and it's made it through. Muting control on the headset is a very nice feature, a small beep is heard every 15 seconds to let you know that you're still on mute. Despite this, I still forget if I'm on mute or not and waiting 15 seconds for that next beep can be pretty long.

The TL7600 does not have a dialer, it is intended to be used with an AT&T DECT 6.0 phone set. I will frequently wear the headset with it switched on while dialing with the handset switched on. This works fine but watch out if you switch the handset to speaker phone since you can get some loud feedback.

It may be easiest to think of this product as an AT&T DECT 6 handset with no screen and no dial pad. It pairs to any base in this AT&T line and works just like a handset - pick up an incoming call (push side button) and hang up when you're done (push button again). Dial calls on another handset and pick up on the headset while it's ringing. Mute the other handset to keep it on the line if you need to dial any numbers such as for voicemail or conference call. Use a handset for caller ID.

Pros:
* Excellent sound quality
* Easy to pair - worked the first time
* Easy to use - acts just like a handset that you hang on your ear

Cons
* Atrocious ear piece right out of the Spanish Inquisition - hard plastic shaped to fit right inside your ear canal. They made this one hard to fix but ... see below.
* Side button (answer/hang up) requires a hard push that makes even my cozy custom ear piece hurt. This button should really have been on the top (while on the left ear) of the unit which would make if vastly easier to use.
* Range is more like 50 feet across two stories than the advertised range. It may be possible to get more range if you live in an open field.

I have used lots of headsets and this one qualifies as "pretty good". Heavier than some others, more range than some, better voice quality than most.

I would have given this item three stars instead of four if not for the ease of use and sound quality. I saved some money by buying this with the AT&T CL82209 rather than as a standalone unit or with various more expansive AT&T DECT phones.

The earpiece that comes with the unit is an effective torture device but not so good for keeping in your ear over an extended period or using to answer or hang up the unit - i.e. ever. They made it a challenge to change the earpiece by building the earhook into it. The earpiece is removable however. I have an earpiece with an earhook from a deceased unit and modified this to fit over the speaker for the AT&T unit. As a bonus, the unit still fits on the charger stand without having to remove the earpiece.

I purchased the AT&T TL7600 Dect 6.0 Headset for the specific purpose of using it with the AT&T SL82318 Dect 6.0 Handset System and subsequently that has proven to be a sound decision.

There are no negatives to report with this headset. Wearing it is very comfortable. Numerous headset attachments facilitate several different methods of keeping it on, no matter which ear is used. No wires are dangling to get in the way.

Sound quality is excellent. Volume can be adjusted to accomomdate virtually everyone. The clarity of sound is so good that I had no problem conversing with a Dell tech representative located in India. That is something that I am sure many of us can appreciate.

Extended ranges do not appear to affect the performance of this headset. By extended ranges I am referring to distances in excess of 100 feet. At least, that is as far as I really need to use it.

Battery life and performance is as advertised and stated in the manual.

Based on my usage thus far, it is my opinion that you will be more than satisfied with this headset should you decide to buy it.

If you have a multi-phone line system (I have AT&T 1080 which show on the AT&T web site as a perfect fit) it is USELESS...

I purchased this item to have a freedom of being away from my desk and answer the calls. But it does not work like that. You have to be next to the phone you attach because you have to lift the corded phone to answer or hang up the corded phone to end the call. This is the most stupid feature I saw. You should go to ATT web site and read the installation manual before you purchase this item. I am pasting exactly what it says on the manual:

"When the headset base is connected to a multiple line or digital business corded telephone (installation option 3):
LIFTER MODE must be selected on the headset base (see page 12).
Lift the corded handset from the telephone cradle.
Follow the instructions in your telephone user's manual for making calls.
Press ON/OFF on the headset at any time to switch to the headset.
4. The handset must be out of the cradle (not hung up) until you are ready to end your call."

I can't believe this; you have to use the handset in order to use this cordless headphone. I returned the item immediately after I purchased.

I paired this headset to an AT&T TL92278 DECT 6.0 Bluetooth Digital Expandable Dual-Handset Cordless Phone with Caller ID and Answering System cordless DECT 6.0 base without a problem. It sounds great and I haven't had a single complaint from anyone on the other end of the conversation including my techie critic friends.

The battery life seems to be pretty good - I haven't had it die on me but I do slide it into the charger often when not in use. It's got a 240mAh lithium polymer battery so it should be decent.

Using the in-the-ear piece it is not too heavy but doesn't fit my medium ear particularly well and feels like it's going to fall. I've opted to use the over the head band which is very comfortable and allows me to freely move about. This comes with three adapters: in-the-ear, headband, neckband to suit your preference.

The range covers my house very well with no interference or drop outs. If the headset is anything like the handsets it should make it about a block and a half from the base. I had purchased the Plantronics Calisto Pro Series DECT 6.0 Cordless Landline/VoIP Phone with Bluetooth Headset and returned it. This is MUCH better though I liked the BlueTooth concept. The only complaint I have is that the TL92278 feels more like a remote than a phone but it's also pretty thin so I guess a fair trade. Also the TL92278 doesn't show the time! I have to look at the CallerID and guess how long ago the last call was if no clock is handy.

If only GrandCentral had voice recognition so I could answer without picking up the handset and hitting "1"...

Like everyone else I was happy to find this as an option for a headset. Tired of corded headsets that get tangled and eventually start having problems with the sound? Me too! This cordless headset's greatest feature (besides sound quality) is the fact that once you dial the phone and turn on the headset you can turn off the phone and leave it behind! I now have both hands free and don't have to worry about having an extra pocket to put the phone in or worrying about finding the phone with the belt clip. Size is great, sound is great, RANGE is great! Before this my cordless phones would lose signal to the base at about 100 feet or so. Now I can move anywhere around my house or property without losing a call. The "over-the-ear" connection piece is a little awkward to put on but I think you would only use this if you were going to wear it all day. I've opted for the headband style piece since it's easier to pull off and put on and I also share this with my husband. I definitely recommend this product to anyone wanting a totally wire-free life.

Positive
- good battery life
- easy to setup
- good volume level of earpiece (not mic)
- multiple options for wearing
- good range

Negative
- complaints from people that I talk that the volume is too low and they have a hard time hearing me
- over the hear wearable-option works poorly > doesn't stay on well

Boy am I glad that the new cordless phone I just purchased didn't have a jack for a headset and that I learned about this cordless one. I've been struggling for years with the old corded headset getting hungup on just about everything and just LOVE this new one. Range and clarity are great.

Best headset - my son uses his for work at home. He's on the phone all day and the headset keeps its charge all day.