- Supports 2 lines and 3-party conferencing
- Caller ID with call waiting, 100-name-and-number log
- Built-in speakerphone
- Backlit keypad, hearing aid compatibility
- 100-name-and-number dialing directory
Technical Details
Product Details
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Product Description
From the Manufacturer
This AT&T two-line speakerphone with caller ID/call waiting can be used with one or two incoming telephone lines and features a speakerphone for hands-free use. It is hearing aid compatible and can also be used hands-free with a two-band 2.5 mm headset (purchased separately). This phone can be used on a desk or mounted on a wall and does not require AC power for basic operation when a fresh 9V alkaline battery is installed.
The 992 has a switchable data port for connecting the phone to another device such as a fax machine or modem. It has a caller ID feature which supports Caller ID with Call Waiting service (Caller ID services are subscriber services available from many local telephone companies for a fee). The backlit screen display allows you to view information on the screen even in low light conditions. The 992 also features a 24-number memory for faster dialing and has a directory which can store up to 100 additional numbers with names.
Product Description
AT&T 992 2-Line Speakerphone with Caller ID/Call Waiting
Customer Reviews
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Most Helpful Customer Reviews
27 of 27 people found the following review helpful:
4.0 out of 5 stars
Caller ID works fine; seems like a good phone overall,
By
This review is from: AT&T 992 Two-Line Corded Speakerphone with Caller ID (Office Product)
I have two phone lines and needed a two line phone to be able conference the two lines together.
Generally speaking, there's nothing wrong with this phone. The buttons are large and have good tactile feedback. The display is backlit and always on; the default screen shows the number of new calls on each line and the current date and time. The screen is easy to read, and the base of the phone make the angle perfect for my desk. Many other reviews here have stated caller ID doesn't work--It works fine for me on both lines. Maybe I'm quite lucky with the phone, my phone wiring, maybe others are unlucky. But it works great here. Another review stated that the phone makes irritating 'beep' noises when hitting buttons. Personally, I don't find this too irritating, except for the 'mute' button. The person on the other end will hear you 'un-mute' them (but not 'mute'). That's just bad--especially since there is a light next to the mute button. I am thinking about opening up the phone and disconnecting the speaker/buzzer/whatever it is inside of there. Someone makes a headset adapter that plugs in between the phone base and the handset; I might evaluate that to get a quiet mute feature. The handset is comfortable even when talking for over an hour. The handseat is quite lightweight as well. I don't use a headset (yet), so I cannot evaluate that feature. Anyway given these small negatives, the positive features are overwhelming--especially when you consider what alternatives are there? Virtually none at all (a few phones by Panasonic, but I didn't like the buttons on those).
16 of 17 people found the following review helpful:
1.0 out of 5 stars
OH MY GOD...I wish I read this 2 weeks ago,
By
This review is from: AT&T 992 Two-Line Corded Speakerphone with Caller ID (Office Product)
DO NOT BUY THIS PHONE!! I only put 1 star because the online rating wouldn't let me do zero. Do you know that I almost called the phone company out here to re-wire the jack in my office. I had a new line put in for my business line and a one line phone would work perfectly. When you plug a one line cord into this At&t 992 phone the caller ID works, but as soon as you add another line it won't work. I even had the technician re-wire the line one time so two lines were coming out of two cables..and the other time with the two lines in one cable. Neither combination worked. I even tried other cords. While the technicians were here I explained the issue with the phone. They told me there was a short and I went to Staples and I exchanged it for another one.
Now that I am on phone #2..it still doesn't work. How on earth could a company sell a phone that doesn't do what it is advertised to do? And yes. I called At&t customer service. The woman on the other end of the line was very bothered by my call. Her recommendation to me was to spend another $59.99 to buy a different 2 line caller ID phone to see if that one worked. Nice troubleshooting.
11 of 11 people found the following review helpful:
1.0 out of 5 stars
AT&T 992 Defective Caller ID,
By
This review is from: AT&T 992 Two-Line Corded Speakerphone with Caller ID (Office Product)
If you work from home and need caller id, skip this phone, unless you don't mind unplugging the second line each time you want to know who's calling you. That's right, you read correctly: For the caller id and/or the call waiting-caller id to work, you can only have one line plugged in. I've been in Telecomm for 22 years so I've tried everything: I tested it at the home demarcation point, I used a friend's phone, the works. Funny fact: I tried making Line 2 my primary line and this made the caller id work for 1 day; but now we are back to plugging and un-plugging the 2nd line. I'm on my way back to Staples to return this piece of junk.
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