Top critical review
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STAY AWAY FROM THIS COMPANY
on November 15, 2013
This Czech based company will put you through Auto-Renew hell if you buy this product. I have recommended this to many customers of mine and they are all driving me batty because of the auto-renew feature.
When you install this software, if you FORGET to uncheck (auto-renew) you will NOT be able to cancel it by phone. They tell you to submit a "ticket" via Email. Good Luck with that ! After COUNTLESS tickets, I finally threatened them with legal action. That enabled me to cancel the Auto-Renew for ONE of my customers. Now I have a lot of work ahead of me to help all the others. ALSO, if you by this product, at a reasonable price, the price goes WAY UP when you Auto Renew. Spoke to the on the phone COUNTLESS TIMES. Told me they will NOT cancel auto renew by phone. I also asked for the address of the corporate office and they said they do NOT know. I guess they are instructed to say that since so many people want to sue them.
Do NOT say you weren't warned. If you DO buy this product, make CERTAIN that you UNCHECK auto-renew subscription when installing. If you don't, you are in for a BIG headache and being ripped off. ALSO, God forbid you have a problem with this product. If you do and you call them, they will offer you assistance for a price of almost TWO HUNDRED BUCKS!
Stay away. Don't say you weren't warned.