Most people take air transport for granted. But travelling by air for passengers with reduced mobility can be very trying. It is difficult obtain essential information about available services before travelling. Moreover, airport access, aircraft boarding, and access to on-board facilities all pose additional problems. This publication gives an account of a joint ECMT/ECAC Seminar on improving access to air travel. It treats all aspects of the issue, from information provision, to airport and aircraft access and staff training, and offers numerous suggestions for improvements in this vital area.
