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Accountability: Getting a Grip on Results [Paperback]

Bruce Klatt (Author), Shaun Murphy (Author), David Irvine (Author)
4.3 out of 5 stars  See all reviews (3 customer reviews)


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Book Description

June 1999
The first book to demonstrate how to implement accountability agreements, Accountability represents a promise and an obligation, both to managers and to the people they manage, to deliver specific, defined results.

Accountability is essential to the running of every efficient organization, showing that to operate from a position of accountability is to recognize that each individual stands at the centre of a circle of influence and should be willing to extend its boundaries in pursuit of results.

Providing practical solutions to the accountability crises currently affecting many organizations, the authors have succeeded in supplying not only a template for achieving agreements, but the inspiration to do so. Accountability is more than doing one's best, it is a force for empowerment for all managers or leaders who are keen to raise the goals set for their workforce.

--This text refers to an out of print or unavailable edition of this title.

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Editorial Reviews

About the Author

Bruce Klatt is a leadership coach and strategist with over 25 years' consulting experience.

Shaun Murphy is an organizational and development consultant who specializes in executive coaching and team development.

David Irvine leads workshops for entrepreneurs throughout North America. --This text refers to an out of print or unavailable edition of this title.


Product Details

  • Paperback: 117 pages
  • Publisher: Stoddart; 2nd edition (June 1999)
  • Language: English
  • ISBN-10: 0773760121
  • ISBN-13: 978-0773760127
  • Product Dimensions: 9.4 x 6.5 x 0.5 inches
  • Shipping Weight: 10.4 ounces
  • Average Customer Review: 4.3 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #3,535,214 in Books (See Top 100 in Books)

 

Customer Reviews

3 Reviews
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Average Customer Review
4.3 out of 5 stars (3 customer reviews)
 
 
 
 
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21 of 25 people found the following review helpful:
5.0 out of 5 stars New solutions to old questions!, May 10, 1999
This review is from: Accountability: Getting a Grip on Results (Paperback)
This new book, Accountability: Getting a Grip on Results, presents a new, modern face to some age-old organizational problems: How are personal responsibilities carved out of a complex organizational mission? How are these individual responsibilities aligned for effective action? How are individuals held accountable for outcomes - with no excuses? How does one ensure nothing 'falls between the cracks?' If you want answers to these questions, read Accountability. Full of practical examples, this book is a welcome addition to a manager's working toolkit. Recommended.
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5.0 out of 5 stars Great book, great tool., February 17, 2006
By 
M. Moriarty (Minneapolis, MN) - See all my reviews
(REAL NAME)   
I'm sold on this book and the use of accountability agreements. It's an easy-to-read guide on why accountability is important and how to implement an organization-wide system with successful employee involvement. They have put together some great examples, a wonderful guide to writing accountability agreements, and suggestions for implementing a higher degree of accountability within an organization.
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3.0 out of 5 stars A Solid Effort!, April 29, 2004
This book falls into the genre of business parables. Its optimistic theme is that freedom is a better management principle than control. Instead of relying on real-life examples, which might be hard to come by, the authors present a fictitious scenario in which wise older counselors impart the wisdom of freedom to young but amenable auditors. With freedom, workplace antagonisms and conflicts no longer fester. Employees cast aside their suspicions, differences, distrusts and other fruits of oppressive control, cooperating gladly and willingly in an atmosphere of near-utopian productivity. The real reward isn't corporate Eden, but personal accountability, freely given by employees who innovate and work hard because they are trusted. We trust that you'll know just how much freedom to apply before you create chaos instead of conscientiousness.
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