Customer Reviews

Accountability: Getting a Grip on Results

5 star:		(2)
4 star:		(0)
3 star:		(1)
2 star:		(0)
1 star:		(0)

 

 

This new book, Accountability: Getting a Grip on Results, presents a new, modern face to some age-old organizational problems: How are personal responsibilities carved out of a complex organizational mission? How are these individual responsibilities aligned for effective action? How are individuals held accountable for outcomes - with no excuses? How does one ensure nothing 'falls between the cracks?' If you want answers to these questions, read Accountability. Full of practical examples, this book is a welcome addition to a manager's working toolkit. Recommended.

I'm sold on this book and the use of accountability agreements. It's an easy-to-read guide on why accountability is important and how to implement an organization-wide system with successful employee involvement. They have put together some great examples, a wonderful guide to writing accountability agreements, and suggestions for implementing a higher degree of accountability within an organization.

This book falls into the genre of business parables. Its optimistic theme is that freedom is a better management principle than control. Instead of relying on real-life examples, which might be hard to come by, the authors present a fictitious scenario in which wise older counselors impart the wisdom of freedom to young but amenable auditors. With freedom, workplace antagonisms and conflicts no longer fester. Employees cast aside their suspicions, differences, distrusts and other fruits of oppressive control, cooperating gladly and willingly in an atmosphere of near-utopian productivity. The real reward isn't corporate Eden, but personal accountability, freely given by employees who innovate and work hard because they are trusted. We trust that you'll know just how much freedom to apply before you create chaos instead of conscientiousness.