Customer Reviews

Acer Aspire 5535-5452 Laptop

5 star:		(4)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

Guys please be very careful when buying Acer computers. A week ago i bought two brand new computers for me and my husband, when my husband opened his box and tried turning on his computer, it would not turn on. No power whatsoever and we called Acer customer's service and they tried troubling shooting with us but nothing worked. We were on the phone with two people that seemed battery operated as they read directly from their programs and repeatedly told us they would not replace the brand new obviously DEFECTIVE computer that we bought through amazon and supplied by Tiger Direct. We were back and forth for two hours with two of their customer service agents who told us that we need to send the computer to an Acer repair center. One of the two agents claimed to be the supervisor he was just as "helpful" as his employee.Long and short they said they would not be able to replace their brand new laptop (still in its original package)but offered to repair under warranty with shipping cost to their repair station at our expense. I was so hurt and felt broken, and the two "friendly" robots from acer added more blows to our ears as they told us that we just got a bad one out of the batch and told us that this happens....how rude! After two hours back and forth and time wasting from the Acer robots we decided to call Tiger Direct the supplier and in less than a minute they said they would replace it...Thank You Tiger Direct but i would advise Acer to adapt some of Tiger Direct Customer service skills and professionalism.
I cannot post a review on this pc as it could not even turn on.

The screen quit working after only 4 months. They "fixed" it. Then it quit working again after only 4 more months.

It costs you a ton of money and time to have to ship for repair poor quality products that break so quickly.. Think twice before buying an Acer.

The laptop itself is great! It is very nice and good working. But the Acer company is not so helpful. It is written everywhere about the new deal - free upgrade from Vista Home Premium to 7 Premium, and if you buy a laptop after June 26, the product may be eligible for this upgrade. For exact info contact the manufacturer. So I did. And after a month and several registrations they still do not know or do not want to tell me, if this product is eligible. It is not written anywhere on their web which product is and which is not, so I guess the are playing dice or what. This is the most confusing deal I have ever heard about! It is just the way to stimulate people to buy new stuff... I am very upset now, I am gonna refund this laptop and buy another one from a company, which is able to set and tell direct and clear conditions!

LAPTOP IS GOOD BUT THIS IS BETTER IF YOU buy me a FAN BASE TO IMPROVE ITS HEAT DUE TO RISING SOMETIMES TO GET TO 100 CY 80. Of course if you let it get yourself a program that will measure the temperature EJ CORE TEMP.

I have had this laptop for about three days now. Here's what I have observed.

1. Great piece of machinery. Well crafted. Great value for the price.
2. Has a very attactive 15.6 inch screen which is perfect for viewing dvds.
3. Comes with 3 gb membory which can be upgraded to 4gb(note:windows home premium supports only 3gb)
4. Works smoothly. I didnt have any performance problems.
5. Has a 320gb HDD which is a lot of space.
6. N-Draft wireless: I did not get a chance to try this but normal g connectivity works well.
7. ATI Radeon 3200 Graphics Card: Good for playing middle ranged video games.
8. Has a 0.3 mega pixel webcam which while less powerful still works very well and is great for video chatting.
9. Has a full keyboard with numberpad.

So overall this Laptop fulfills all my requirements.

I've only had this thing for about 3 weeks, but so far it's great! Just a nice piece of machinery.
This is also my first experience with Vista, and I am impressed. The computer is plenty fast for me, and has NO problem whatsoever connecting to my wireless. Wireless is unexpectedly speedy, but this is my first computer with N wireless...although...my network is only G. Anyway...so far this thing is incredible!! I will update if I have problems.

Was looking for a solid laptop with decent specs for a good price. This thing delivers. Great buy.