Most helpful positive review
83 of 89 people found the following review helpful
2013 new monitor, bought for multiscreen, compare with ASUS
on February 28, 2013
This is an initial review, I will update later with a more thorough review of the picture quality. I'm an engineer, so I'm technologically savvy and very picky, but not well versed in monitor picture quality metrics, so I will run some tests on a later date. I think it's important to state that I am planning to use this monitor for a multiscreen solution, so a thin bezel was a factor in my purchase. If you plan to line up more than one of these side by side, you would have noticed this model and perhaps the ASUS VN247H-P for their relatively thinner bezels. There isn't a whole lot of information out for these two monitors, because they both came out just this year about a month ago, so maybe you can take advantage of the research I did. When I bought this monitor the ASUS model had free shipping and a discount making it $20 cheaper, but at the time of writing that discount is gone and the monitor is actually $10 more compared to this one. I'm guessing because that monitor is very popular as well.
This monitor is amazingly sleek, imagine a 1.5 cm thick slice of glass and metal, and all the connectors barely protrude out the back. The packaging it came in was two slabs of styrofoam with seemingly not much space in between, where the monitor was sandwiched. I was surprised because this monitor is actually frameless, and that was not stated in the description, which is obviously great. A comparable model with a frameless design is the ASUS MX239H, also out recently, but that one retails for $230. I really think Acer outdid itself here, but their marketing is just not as ostentatious about their product as ASUS. Why do I say that? Besides the design of this monitor matching the $230 counterpart of ASUS, this monitor is IPS! while the earlier ASUS model I mentioned (now selling for $190) is only TN! AND the stand of that monitor has received complaints to be flimsy. Not here, this stand is solid and it is METAL, not plastic! A $700 monitor I bought a few years back from Samsung didn't even have this! I doubt the ASUS counterpart does either. This is in every way a $230+ product if I use ASUS as a benchmark, which of course is legitimate as ASUS is revered as the more reliable and quality brand. This is a steal.
Part of why I leaned towards the Acer because there is another reviewer, much better informed than myself regarding picture quality that reviewed about half a dozen of these screens, and gave ASUS a fairly low rating in general and said the one bright spot was another Acer he got. Regarding the IPS, I can have this screen dead perpendicular to my face and still make out the picture, it's that ridiculous. Not that you ever need to watch movies that way but if that's your thing, your time has come. IPS sells at a premium to TN so this is a great feature over the ASUS. On arrival, there are no stuck or dead pixels that I can see yet, I will check again more throughly later. One word of caution, although frameless, the screen is not borderless. Like the $230 ASUS model, the border just sits under the glass, I will update with the exact width later, but I'm guessing it's 1.5 cm. I think the fact that Acer is sort of an underdog to ASUS and has less marketing forces it to price its products more aggressively so this is definitely great value for a beautiful piece of hardware.
Another thing regarding Amazon, their customer service is phenomenal. The monitor was shipped to an old address of mine. My orders default to that address from 5 years ago, and presumably I did not click my new address or it did not register. Either way, when I called, Erin H from customer service did not give me any hassle, did not charge extra shipping, and actually shipped me another unit immediately! She even put in 2-day shipping! This is unreal. So they basically took the risk of losing or breaking that other monitor and just gave me a brand new different unit at no charge with faster shipping. The unit came the next day. I honestly cannot think of a way their service can be improved. I hope Erin gets a raise.
All in all, I'm glad I went through Amazon. My alternative was newegg, and nothing against them, I'm just saying Amazon is great. The monitor is spectacular. I will update later with some picture tests and metrics. I have not tweaked anything not downloaded any color drivers/enhancers as some ASUS monitor reviewers suggest as crucial for their models.