Acer LX.T870E.032 PM2.0GHz 100GB DVD Dual TravelMate C300 Series Notebooks

by Acer

Product Details

• Item Weight: 6.2 pounds
• Shipping Weight: 12 pounds
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B0009NSH4Y
• Item model number: LX.T870E.032
• Average Customer Review: 2.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #317,901 in Electronics (See Top 100 in Electronics)
• Date first available at Amazon.com: April 17, 2005

Product Description

TravelMate C314XMi Tablet Notebook PC Intel Pentium M Processor 760 (2MB L2 cache 2.0GHz 533MHz FSB) 1GB (512/512) DDR2 333 SDRAM 100GB hard drive; modular DVD-Dual drive (DVD+/-RW); 4-in-1 card reader for optional MultiMediaCard Secure Digital card Memory Stick or Memory Stick PRO 14.1 XGA (1024 x 768) TFT Display NVIDIA GeForce Go 6200 802.11b/g WLAN Bluetooth gigabit LAN V.92 modem Windows XP Tablet PC

Customer Reviews

Most Helpful Customer Reviews

5 of 6 people found the following review helpful:

4.0 out of 5 stars I love this machine, but I hate Acer, June 23, 2006

By 

Kab00m "Kab00m" (United States) - See all my reviews

This review is from: Acer LX.T870E.032 PM2.0GHz 100GB DVD Dual TravelMate C300 Series Notebooks (Electronics)

Please note that since writing my original review (listed below) that I've been dragged through the mud by Acer. They have an appalling record for customer service. In fact, they rate at the bottom when compared to other companies' customer service reviews. I can vouch for that by my own experience.

Most of my problems with the machine are linked to the tablet mode. The pointer is unable to get near enough to the edge of the screen to reveal any hidden toolbars. Furthermore, the accuracy betweehn the pointer and the stylus is not the best. Sometimes you have to look at where the pointer is on the screen instead of where you are pointing at with the sylus. In places, it can be up to a half-inch off.

As for dealing with Acer, here's the good and the bad: The first time I sent it in was due to the inaccuracy of the stylus/pointer. They did nothing to the computer and sent it back saying it worked fine. I immediately sent it back in. This time, they replaced some parts. I found that the pointer could now touch the bottom edge, but couldn't get close to the other three. Furthermore, there were dead spots on the screen that the pointer refused to go into and would move around them as if there was a magnetic field issue. I sent in the laptop a third time. They replaced the hard drive and sent it back. Now, the laptop is completely unusable because the pointer goes down to the lower left and lower right corners and starts clicking repeatedly by itself. The Start menu shoots up and down, 20 clocks appear on the screen, and I can't use any applications. I'm now sending it for a fourth time and they tell me they are thinking about replacing the entire machine since they can't track down the issue. They did tell me, though, that the drifting mouse sometimes happens in tablet mode and called it a "limitation of the product." Translation: "It's broke and we don't know how to fix it." So, you may run into that issue, but hopefully not to the extend that I did.

Many of the techs have bad attitudes (and I did a really good job of keeping my cool). Furthermore, there is no accountability at Acer. You can't reach the same tech twice. You can't speak with the people who actually work on the machines. You can't even speak with a manager. There is a real problem with intercompany communication as well.

In conclusion, if you are going to risk going with Acer, I highly urge you to go the extra mile and buy the extended warranty. Otherwise, you will probably get screwed.

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Original review:

I've used this machine for 8 months now, so here's the good and bad:

The Good:

-It's a powerhouse! The system comes packed with all the power you could need for the next few years. The 2GHZ Centrino Pentium M is optimized for low power consumption to give you extra-long battery life (Don't mistake that for the Celeron, which is Intel's budget chip). Check out the system specs for the rest.

-Powerful enough to run Vista.

-The tablet mode works, for the most part, surprisingly well. I suspect this is due to MS's XP Tablet Edition rather than Acer's technology which was very buggy with my model, but I can write very sloppily and it hardly ever makes a mistake when transcribing the text. (By the way, the Tablet Edition is XP Pro, so you can join this machine to a domain).

-Acer claims that the WiFi equipment in the unit is able to pick up signals from a greater distance than most notebooks. I've found this to be true.

-The system comes without all of that junky trial software you find preinstalled on other OEM machines (ie. Dell, Gateway, etc.)

The Bad:

-You'll read this everywhere, but the machine gets quite hot underneath. I don't see this as a big deal, b/c it does have a fan to keep the system stable. Even when I keep it on my lap, it's not uncomfortable -- just stay away from that fan exhaust! You'll break a sweat.

-The maximum resolution is 1024x768. Not a big deal to me b/c that the setting I keep all my monitors at.

In conclusion, I strongly recommend you purchase the deluxe extended warranty which will cover all issues. If you drop your system, or step on the screen, or the cat/dog/child pees on it, you're covered.

2 of 11 people found the following review helpful:

1.0 out of 5 stars Forget Acer, April 5, 2006

By 

Ned Bushong "Ned" (usa) - See all my reviews

This review is from: Acer LX.T870E.032 PM2.0GHz 100GB DVD Dual TravelMate C300 Series Notebooks (Electronics)

Just walk away. I don't think Acer brand is ready for the USA. Someday, your going to need support, and Acer's technical support department is the next to worthless. So, my opinion is to shop elsewhere.