Acer X233H bid 23-Inch LCD Monitor

by Acer

Product Details

• Product Dimensions: 18.5 x 5.4 x 24.9 inches ; 10.6 pounds
• Shipping Weight: 14.4 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B001OD76SG
• Item model number: X233H bid
• Average Customer Review: 3.2 out of 5 stars  See all reviews (25 customer reviews)
• Amazon Best Sellers Rank: #3,890 in Computers & Accessories (See Top 100 in Computers & Accessories)
• Date first available at Amazon.com: April 2, 2004

Product Description

Acer 23" H monitor

Customer Reviews

Most Helpful Customer Reviews

34 of 38 people found the following review helpful:

1.0 out of 5 stars poor service, September 14, 2009

By 

VMAX "PAUL" (FLORIDA) - See all my reviews

This review is from: Acer X233H bid 23-Inch LCD Monitor (Personal Computers)

T.H.I.M.C!
THIS HAS BEEN TOTAL NIGHTMARE. I started to have problems w/ my monitor about 2 months ago. There were vertical lines on the screen. I called and tried the tests that the service Tec told me. They did not work. I would like you to know that I know a little about PCs, I've built 3 so far. Anyway I emailed them and was told that I had a 3 year warranty and I needed to register it. I did so and requested info to send it out for repair. After about 10 emails telling me that I was NOT registered I finally found there was a different place to register. It was Not very clear that I needed to register in two different places. I finally got the shipping address and sent it to Temple TX. I received it back 8 days later, there was no return address, the box was different and no info inside ether. I call again and was told they never received it. I confirmed the address and sent again and requested a tracking number this time. After 11 day's I called again to check on it and was told AGAIN that they had not received it. I explained that I had a tracking number and it was signed for but this person kept telling me they did not receive it. I asked for the number to the office in Texas and was told there was no number. I then went on line and found the number; I then called and faxed you there. I finally received a call and was told AGAIN that they did not know where my monitor was. So far I'm out almost $60 in shipping and don't have a monitor! Today (9/11/09) I received a call telling me that my monitor was FOUND! . Finally I get a call telling me it was damaged and not covered under warranty. it would cost more to repair than to get a new one and I know other than having the line on the screen there was nothing wrong with it, I'm even using the old monitor with no prob's. Also I don't feel that I should have to pay to ship something that is under warranty I told them to stick it in an uncomfortable place. I'm out the shipping and now a monitor. I'll never buy Acer again!!

13 of 13 people found the following review helpful:

5.0 out of 5 stars Quite the monitor, March 1, 2009

By 

Andy Winn (St Paul, MN USA) - See all my reviews

This review is from: Acer X233H bid 23-Inch LCD Monitor (Personal Computers)

Wow! This is an excellent monitor overall, let alone for the price. Acer appears to have set a new standard.

Great picture, settings can be adjusted easily (I prefer cool), plug and play.

I recommend this monitor and I am glad I got the 23" size, even if I back up from the desk to view it. Works great!

Maybe the stand could have been bulked up but it is adequate.

11 of 12 people found the following review helpful:

1.0 out of 5 stars Beware Repair Shipping Policy - And Customer Support Horrendous, September 14, 2009

By 

snowlizard - See all my reviews

This review is from: Acer X233H bid 23-Inch LCD Monitor (Personal Computers)

If I could give this product zero stars I would.

I bought this from Amazon, via TigerDirect in April '09. I had gift coupons to use and the price was good, and I thought if I had any problems Amazon, being the company they are, would be supportive if anything went wrong; however this was a mistake on my part, because it went through TigerDirect, and their return policy was 30 days, after which you had to deal with the manufacturer directly - Acer.

After a few weeks of happy ownership, the display freaked out - colors were completely distorted, and white lines were appearing on the display. I contacted Acer, they made me ship it back on my own dime (on a six week old monitor, let's not forget). I received the monitor two weeks later and they said they couldn't find anything wrong with it. I had a WTH moment, plugged it in, it worked fine.

I used the monitor for two more weeks and the problem came back again. I emailed their customer support, the person suggested I try a few things. It worked. Another week went by and the problem happened again.

Since the problem was intermittent, it took a while trying various things to see if I was doing anything to cause the problem. In the end, I couldn't figure out any rhyme or reason for the problem, other than a component was failing somewhere. I tried four different computers (two desktops, two laptops) and four OS's (XP, Vista, Ubuntu, OSX). Even without a computer plugged in, it shows the corruption.

When I contacted Acer support again, I found that the support people weren't properly reading or understanding my emails. On two occasions they thought I was complaining about a laptop or a computer. Everyone I spoke to was Indian, so it seems there was a language problem. After several emails and voice calls, I was informed that I had to pay for shipping *every time* the monitor had to go back, even if it's because of Acer's fault.

The whole support process is very frustrating. Spend the money on a Dell S2409W, you can get them for about the same price when they go on special (24", and the stand tilts!) - at least that way you know you're dealing with a company with a reputable support infrastructure. It's what I should've bought in the beginning.

Decent monitor unless you get one with a bad component. I'm still trying to get Acer to repair their product and stand by their warranty.