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2 of 5 people found the following review helpful:
5.0 out of 5 stars 6 Keys to Achieving Success Through Customer Service, February 27, 2000
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This review is from: 6 Keys to Achieving Success through Customer Service (Paperback)
One of the best, most practical books on customer service I've ever read. A "must-read" for all managers and owners who want to excel in a competitive market.
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6 Keys to Achieving Success through Customer Service
6 Keys to Achieving Success through Customer Service by Tara A. Blanc (Paperback - February 22, 1999)
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