Delivery was a hassle! It took an extra 10 days beyond the original delivery date because the carrier "had no way to get in touch with" me. When it finally did arrive, the driver couldn't pull down the street in his bigrig. Fortunately, he was very kind and polite and hand-trucked the item to my door (over 150#) - a good 2 blocks. Set-up was straightforward with adequate instructions, and product is of decent quality and very solid. The picture truly represents the item. Full-size, no nicks or dents or scratches. Good finish on all parts, all hardware necessary. It took me about 3 hours to assemble completely, not time consuming or difficult, just lengthy. The chairs are extremely solid, but the windsor backs are very, VERY straight. A cushion on the seats should help some. Ovetrall I am very pleased - it fills my small eat-in kitchen nicely and is truly a fine piece to look at. Not beefy, but solid and appears to be well made. I am looking forward to many years of enjoyment with family and friends around this set. I would definitely recommend this product. It is much better than a basic or inexpensive starter set, but not quite as good as a really nice set. Highly functional and utilitarian.
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