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Most Helpful Customer Reviews
10 of 11 people found the following review helpful:
1.0 out of 5 stars
ugh I regret my failed purchase,
By
This review is from: AcomData PureDrive 1 TB USB 2.0/FireWire 400/eSATA Desktop External Hard Drive PDHD1000UFSE (Personal Computers)
i boght the 1T drive and it failed the first day. I even tried to reformating it and nothing could get it to work. I sent and e-mail on their website two times for tech support and no reply. I count this as an expensive lesson to stick to a tried and true known brands and bought a working beautiful 1T drive from Apple. More $ but no headache and hours of frustration of dealing with a nonfunctioning product.
6 of 6 people found the following review helpful:
1.0 out of 5 stars
Lesson learned also,
By
Amazon Verified Purchase(What's this?)
This review is from: AcomData PureDrive 1 TB USB 2.0/FireWire 400/eSATA Desktop External Hard Drive PDHD1000UFSE (Personal Computers)
I bought two of these hoping to use them for a RAID. As I was copying data over to the raid after setting it up I experienced write errors, first on one of them, then on the second. I decided to break apart the raid and reformat them hoping that would solve the problem. The second one hung during the reformat, and after that it was totally unusable. I tried copying data back to the first one and it was terribly slow. A folder that took 1 minute and 24 seconds to copy to my internal drive took 6 minutes and 35 seconds to copy to the Acomdata drive. At that point I knew I was going to return both drives. So I tried zeroing out the drive. Apple's Disk Utility program estimated it would take 5 hours to do this. After five hours it wasn't even half way through the process, and after 7 hours I went to bed leaving it running. This morning I checked it and the process failed due to a drive error. Based on my experience with these two and the previous reviewer who had much the same experience, I would highly recommend staying away from this manufacturer. I also will be going back to a known supplier.
3 of 3 people found the following review helpful:
1.0 out of 5 stars
Early Failure -- Horrible Tech Support,
By Seraph8421 (Birmingham, AL United States) - See all my reviews
This review is from: AcomData PureDrive 1 TB USB 2.0/FireWire 400/eSATA Desktop External Hard Drive PDHD1000UFSE (Personal Computers)
The drive took four months to fail sitting on my desk, but it did. Fortunately I had everything backed up. As several of the other negative reviews have mentioned, ACOMDATA's tech support should be timed with a calendar. E-mail and phone go unanswered. I haven't tried semaphore yet, but I'm wondering. I'm truly glad for the folks who've gotten good drives; but if you should choose to purchase one of these, understand that there will be little to no help from the company should you get a bad one.
If I had it to do over again, I'd do something else. 2115|R2Z4GJLJY3GFO1;2115|R1R814HY07B8WW;2115|R2WJNVUNNU89LU;
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