- Platform: Windows NT / 98 / 2000 / Me / XP
- Media: CD-ROM
- Item Quantity: 1
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Most Helpful Customer Reviews
45 of 46 people found the following review helpful:
1.0 out of 5 stars
Horrifically dangerous software,
This review is from: Acronis Disk Director Suite 10.0 [Old Version] (CD-ROM)
This is probably the worst software I've used in years--probably in the last decade. If you are using old operating systems or old hardware, you may be fine, but with XP64 or Vista on the latest hardware, it repeatedly corrupted my hard drive partions rendering them not only unbootable but generally unrecoverable. Another bug is that my wireless mouse would only work during the first welcome/splash screen of the boot CD but not the actual utility once it loaded. I had to hook up a PS/2 mouse. Even that didn't work all of the time (like when I had a 2nd drive plugged in).
Aside from the hardware problems, it plain destroyed partitions and corrupts MBRs. I'll give you some examples. Resize NTFS cluster sizes renders Windows completely unbootable and corrupted. Changing drive letters renders the system unbootable. Setting a partition active corrupts the drive. Performing operations on an external USB drive completely corrupted the drive, and I couldn't fix with any other DOS/Windows utilities that I had. I had to fix it on my Mac! Note that you cannot clone a drive or partition. You can only copy a partition which assigns the wrong drive letter and as noted above you cannot correct without losing all the data. Many operations require multiple reboots for each step involved and some steps fail/crash. Sometimes, it would set the wrong partition active. Finally, copying partitions from one drive to another failed inexplicably and crashed about 1/2 the time. The only operations I was consistently successful at were trivial operations like partition resizes which Vista does natively anyway. Operations that I could do in their "demo" (it is NOT a trial) are fake. They could not be performed using the real software which was the latest version. Please note that my system is otherwise stable and all the native Vista disk utilities/operations work flawlessly. I have used disk utilities like Partition Magic, Norton Ghost, Drive Image, etc., for decades so I am not a newbie. The final reason for 1 star (zero if I could ), I purchased this direct from Acronis via Digital River. Their support is horrible (basically auto-replies) if they ever respond. Despite having a 30-day money back guarantee, you will never see your money again. This product sets new lows in the already shaky computer hardware/software industry.
25 of 26 people found the following review helpful:
1.0 out of 5 stars
What a piece of Garbage - Beta Versions are Better !,
By
Amazon Verified Purchase(What's this?)
This review is from: Acronis Disk Director Suite 10.0 [Old Version] (CD-ROM)
I have been selling computer and network systems since 1977 (Apple II's) to start. Rarely have I seen such a POS released to market before it was completely designed and tested. I have been back and forth with Acronis no less than 12 times on different bugs. While I am a thorough tester, this software works acceptably only if all you need is to resize and move partitions - DO NOT INSTALL - run only from the CD. Again, don't install it or use it on a new, out of the box Dell either! It has major incompatibilities with certain Dell Factory installed hardware, card reader, Bluetooth, etc. when running Vista - Installed it and BSOD immediately upon reboot! Acronis finally admitted a problem with their SnapAPI drivers and supplied a patch that can't be found anywhere on their website or in their FAQs. Nice, but that, in turn, killed the OS Bootloader used for multiple OS selection - nothing can be recognized after the patch. Bottom line: Acronis is trying to milk the customer with this product by releasing it before it is beyond anything other than a Beta 1.0 version. Additionally, the CD in the box was outdated (Build 2077) and the current build is 2160 - 2 months lag! That should tell you a bit about the continued design of this "Beta" within Acronis. Do they tell you any of this in their FAQ... not a word, you have to submit a support ticket and if you are lucky, 4 or 5 days later they tell you your version is not registered - WHEN OURS WAS FROM THE MINUTE WE PURCHASED IT. Save your self grief, OS crashes, Data Loss, Frustration etc. and purchase something else or wait until Aconis acts like a reputable real manufacture and releases products AFTER they are thoroughly tested and ready for market, rater than trying to "milk" profits from the unsuspecting purchasers - most of whom won't have the detailed technical knowledge to target the problem as Acronis' and then allow Acronis to tell them "it's their hardware" - IT ISN'T - It's Acronis Disk Director Suite 10 Ver Beta.POS ! - Questions? email me at pos-at-ladishes-dot-com. I'd be happy to provide you with the thread and reams of correspondence I've had with Acronis. What a joke and a waste of time. I wonder how many of their other products are designed under this same philosophy of release for sale at Beta 1?
18 of 18 people found the following review helpful:
1.0 out of 5 stars
Useless - 0 Star if it exists,
By
This review is from: Acronis Disk Director Suite 10.0 [Old Version] (CD-ROM)
Not worth a penny. Terrible product, full of bugs. Tried using the Disk Partition utility on two separate machines, got all sorts if imaginary errors, none of which is true!!! Here is a case although not the only one:
>> Error: >> E000101F4: Acronis Disk Director Suite has detected unsupported hard >> disk Drives. Acronis Disk Director Suite does not support Windows >> Dynamic Disks, EZ-Drives, etc. Reply from Acronis support follows: First of all we recommend you to download and install the latest build (2160) of Acronis Disk Director Suite 10.0 available at http://www.acronis.com/homecomputing/my/updates/ and test it. > > Acronis Disk Director Suite 10.0 supports RAID arrays. You can perform all available operations with partitions located on RAID volumes without any special precautions. Please note that Acronis Disk Director Suite 10.0 does not support Windows LDM (dynamic disks). > > Download the latest SnapAPI archive file from http://download.acronis.com/support/SnapAPI_l_s_e.zip > Unpack the archive and install the unpacked MSI package and check if that fixes the problem. > > If the issue remains we need some additional information. > > 1) Could you please download Acronis Report utility available at http://download.acronis.com/support/AcronisReport.exe and run it, create a report and send it to us? Please compress the Acronis Report output file into an archive (e.g. with WinZip) and attach to your message by browsing for the archive. This would provide us with detailed information on the hard disk partition structure. My hard disk is as simple as it gets, a brand new HP/Media Center and another one running plain XP. None of their suggestions worked and ultimately I gave up on it as I had to restore after each try.
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