Acronis True Image Backup 9.0 [OLD VERSION]

by Acronis

Product Features

• Complete file and system disk-imaging backup and restore software
• Create an exact copy of PC for a full backup; clone and upgrade hard drives
• Backup and restore specific files and folders; schedule backups automatically
• Lightning-speed restore with exclusive Acronis Snap Restore
• Designed for home and home-office users

Product Details

• Shipping Weight: 2.4 ounces
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B000DT87W6
• Date first available at Amazon.com: December 16, 2005
• Average Customer Review: 3.5 out of 5 stars  See all reviews (88 customer reviews)
• Amazon Best Sellers Rank: #5,349 in Software (See Top 100 in Software)
  • #72 in Software > Utilities > Backup

Product Description

From the Manufacturer

Complete file and system disk-imaging backup and restore software for home and home-office users that can protect your entire system and family pictures, videos, music, and important documents stored on your home PC. Acronis announces the release of Acronis True Image 9.0 Home. With this release you get two backup products in one and then some!

Two in One!
Acronis True Image 9.0 Home provides you with two backup options in one software:

1. Our original disk imaging backup option, which enables you to create an image of your entire hard-disk drive, including the operating system, applications, user settings, and all data. Use the image to restore your PC to a known working state without any reinstallation.

2. A new file-based backup option, which enables you to backup and restore individual files and folders, like your My Documents folder or a specific file, like your latest tax return. A software wizard walks you through all of the steps.

And Then Some!
Acronis True Image 9.0 Home makes restoring your system even faster with the exclusive new Acronis Snap Restore feature. It also provides several additional enhancements.

• Exclusive Acronis Snap Restore: Lightning-speed restore of your PC from an image. You can start working in seconds while your system is still being restored.
• Exclude files: save space when creating backups by only backing up the types of files you want to keep.
• Differential backup: Decrease the number of backups you manage. Differential backups capture the changes made since your last full backup.
• Expanded Acronis Drive Snapshot technology: We've expanded the no reboot feature to include backing up specific files and folders. We can even backup system files and open files with no issues. No matter which option you select, you can continue to use your PC during backup.
• Windows System Restore management wizard: If you run Acronis True Image 9.0 Home regularly this feature in your operating system is redundant. Free up to 10-percent of your hard-disk drive by disabling this default feature in your operating system using Acronis True Image 9.0 Home software.

Product Description

Complete file and system disk imaging backup and restore software for home and home office users that can protect your entire system and family pictures, videos, music, and important documents stored on your PC.

Customer Reviews

Most Helpful Customer Reviews

50 of 50 people found the following review helpful:

1.0 out of 5 stars Sure Hope You're Testing Your Backups After Recovering From Them..., May 23, 2006

By 

R. Ruiz "Bohemian Bon Vivant" (San Francisco, CA) - See all my reviews
(REAL NAME)   

This review is from: Acronis True Image Backup 9.0 [OLD VERSION] (CD-ROM)

Cons: Truly bad support, documentation of error codes is completely non-existent, etc. They won't help you and you won't be able to help yourself.

This product has been absolutely dreadful for us even though we're using the newest build released just yesterday (5/22/2006).

The backups of files we select seems straightforward and the process tells us the backup was successful, but then when we go to restore from it we get one error message after another (both when trying to back up to DVDs, and then to the hard drive itself [just in case the DVDs was the issue]). Either way, we still have all kinds of error messages and unreliable backup of data using this product.

Oh, and if you need technical support what you get is you send an e-mail and in A FEW DAYS OR SO IF YOU'RE LUCKY someone responds with a canned answer that's useless and has little to do with the problem you've had to describe to them since no one will talk to you on the phone. (If you want to talk to a human you have to pay $29.99, and that's right after you just paid them for the product that never worked once.)

This is truly the worst PC product I've ever had the misfortune of ATTEMPTING to use in over 20 years of doing this, and the company has an attitude problem -- they want your money but they don't want to hear from you (or help you) after they've got it.

For some people the product seems to work, but for those for whom it doesn't, you will find as I do that this company will be little to no help to you at all.

UPDATE:

My problem with this software turned out to be the length limitation on file paths, and since all the backup files are in a tree branch structure of files, some folders plus subfolders plus file names plus the stuff the program adds makes the name too long for the program to handle. I had to figure this out for myself over two full days (add that to the price of the product!) because Acronis doesn't tell you that (perhaps by including a box of tips in the backup section) and doesn't provide a list of error codes and what they might indicate as the problem. Tech support is non-existent unless you want to pay $29.99 per call, and all of this that I went through was completely avoidable. In fact, I got a hunch the file name length might be the issue from using someone else's product which just plain SAID SO. If Acronis isn't going to help the user the should provide the means for the user to help himself, but they don't, and even when they add features like the DVD burning feature they don't update the downloadable or web site information about it -- it just shows up as a bullet point on a list of features at the time of this writing. You may have no problems with this, but if you do you are on your own. Personally I would look somewhere else for your backup needs just in case something goes wrong and you need answers. Good luck!

111 of 128 people found the following review helpful:

2.0 out of 5 stars Hasselware, March 31, 2006

By 

Robert Salita "Software Developer" (CHI PAR PHX SYD PDX CLD NKC) - See all my reviews
(REAL NAME)   

This review is from: Acronis True Image Backup 9.0 [OLD VERSION] (CD-ROM)

Love the software. Hate the user experience.

Installed the trial version, reboot required. Liked the trial version so bought a copy. No way to enter the serial code in the trial version to upgrade to full version. Uninstalled the trial version, reboot required. Install the full version, reboot again. Found out the full version is out of date. Went to the support site. No downloadable version without registering. So registered, waited for an email to validate registration. Logged into the acronis site. Must register your product's serial code before obtaining an update. But wait, their website has a bug that won't let you register the product. Tried to email support to get my copy registered. Can't email them because you need to register your product before getting support, which is why I'm trying to email them. Shockingly bad user experience.

This is the only consumer software company that demands user and product registration before providing bug fixes. They provide no way to update your software from within the program as many others do.

Acronis, you stink!

53 of 59 people found the following review helpful:

5.0 out of 5 stars The BEST product for disk imaging and general backups., February 9, 2006

By 

J. Murphy - See all my reviews
(REAL NAME)   

This review is from: Acronis True Image Backup 9.0 [OLD VERSION] (CD-ROM)

I have used Acronis True Image 9 many times and have found that it works flawlessly.

I bought this product because I was looking for an easy way to upgrade the hard drive in my laptop. True Image walked me through the steps of duplicating the contents of my entire hard drive onto the new replacement drive that I had purchased. The entire process took less than 30 minutes and voila! Everything worked perfectly.

I thought about buying the Symantec product which does the same thing (Ghost I believe), but I've never cared for any of Symantec's products so I was happy to give the $35 to Acronis.

Trust me, you won't regret buying this software, even if you're only planning to back up your hard drive.