- Platform: Windows Vista / XP
- Media: DVD-ROM
- Item Quantity: 1
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Product Description
Acronis True Image Home 2009 is a comprehensive backup and recovery solution that protects your PC with less effort on your part and allows you to recover from the impact of viruses, unstable software downloads and failed hard drives. Create an exact copy of your PC and restore from a major failure in minutes, or back up only your most important data and recover it even faster. Millions of PCs are protected by Acronis, the top-ranked backup and restore product for the home!
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Customer Reviews
Most Helpful Customer Reviews
65 of 66 people found the following review helpful
Amazon Verified Purchase
(I've adapted this review from an earlier discussion post because those posts don't affect the product's star ratings.)
I've been looking for a drive imaging program for protection in case my HD fails at some point. I'd tried ShadowProtect, but it wouldn't run, and the publisher's tech service people were unable to find the cause. So now I've done a complete image backup with True Image 2009 to an external hard drive, and I've restored individual files from the backup without any problems. I'll also mention that this program was very easy to use, and the user manual is clear.
I've been looking for a drive imaging program for protection in case my HD fails at some point. I'd tried ShadowProtect, but it wouldn't run, and the publisher's tech service people were unable to find the cause. So now I've done a complete image backup with True Image 2009 to an external hard drive, and I've restored individual files from the backup without any problems. I'll also mention that this program was very easy to use, and the user manual is clear.
54 of 55 people found the following review helpful
Installed easily, and asked permission to set up a partition that a system image is written to. After the install, re-insert the install disk, and choose Update Software from the menu choices. There is already an update out that fixes a couple minor things, like Restore not Restoring; and USBs not USBing.
Anyway, after the update was installed the software did what it needed to do. The Backup Tasks can be simple, but if you want there are numerous options available that are well explained in the help page. You can back up your whole disk every day, or backup as little a single file once a month. The scheduling center gives nice overviews of all the tasks and logs of activities. The filters for source and destination are thorough and intuitive, and the menu structures are easy to follow. I backed up my entire c:\ drive to a network hard disk RAID quickly and without any problems, and test restores worked as easily as the backup. Searching the backup is done quickly - files are displayed in their native/original file structure. You can restore a single file up to a whole drive.
Two helpful utilities are also included: A "Clone Disk" utility makes a bootable hard drive clone of the source drive - the drives do not have to be the same size as partitions are either arranged as you specify or proportionally. A "Clean-Up" utility does a nice job of wiping your Internet history and other historical traces of your computer use. Note that one of the options in this utility is a "wipe free space" option that takes a long time, and while easily unselected from the planned tasks, is not retained as a default and must be unselected each time.
Powerful yet intuitive backup software - just don't forget the updates.
Anyway, after the update was installed the software did what it needed to do. The Backup Tasks can be simple, but if you want there are numerous options available that are well explained in the help page. You can back up your whole disk every day, or backup as little a single file once a month. The scheduling center gives nice overviews of all the tasks and logs of activities. The filters for source and destination are thorough and intuitive, and the menu structures are easy to follow. I backed up my entire c:\ drive to a network hard disk RAID quickly and without any problems, and test restores worked as easily as the backup. Searching the backup is done quickly - files are displayed in their native/original file structure. You can restore a single file up to a whole drive.
Two helpful utilities are also included: A "Clone Disk" utility makes a bootable hard drive clone of the source drive - the drives do not have to be the same size as partitions are either arranged as you specify or proportionally. A "Clean-Up" utility does a nice job of wiping your Internet history and other historical traces of your computer use. Note that one of the options in this utility is a "wipe free space" option that takes a long time, and while easily unselected from the planned tasks, is not retained as a default and must be unselected each time.
Powerful yet intuitive backup software - just don't forget the updates.
67 of 71 people found the following review helpful
Dear Acronis Customers,
As Chief Customer Officer for Acronis, I would like to apologize to those of you who received poor service from us in the past. Late last year and early this year, we had an issue which prevented us from responding to some customers in a timely fashion. This is unacceptable. Our service mission is to "Create Customer Success". Clearly we did not do that for some customers.
I wanted to share what we have done to improve our service and support.
* We have revamped all our training as well as our Service Quality Assurance system.
* We have focused on customer commitment, accountability, and resolution.
* We have re-staffed to ensure we consistently hit our Service Levels.
* The goals for all Support Professionals, Managers and myself are now tied to Customer Satisfaction.
* We have added significant content to our Knowledge Base/FAQs.
* Additionally, we have overhauled our contact page on the web site to ensure it is easy to contact us at all times.
Our goal is to provide a service experience that transcends great service you have received anywhere else. We won't stop trying until we do that for every customer.
Some customers mentioned having difficulties with the product. Although many customers have shared positive feedback about Acronis True Image Home 2009, we realize that there can be issues depending on the computer system. We have updated the product to address the most common issues. We recommend customers keep current with the latest versions which can be found at http://www.acronis.com/my
We do make mistakes. When we do, you have my commitment that we will make it right as quickly as possible.
If you have any current or future questions or issues, you can always go to http://www.acronis.com/support.
Should you not receive the level of service you expect or have comments, suggestions or feedback, please don't hesitate to contact me at Ed.Benack@Acronis.com.
Again, I apologize if you had a poor experience. We are committed to delivering the best products and service you have ever seen. While we are not there yet, we are measurably progressing towards that, each and every day.
Thank you for being an Acronis Customer.
Ed Benack
Chief Customer Officer.
(Note: Choosing a rating is required to post this. I feel very strongly about the product. There is no intent to skew customer ratings.)
As Chief Customer Officer for Acronis, I would like to apologize to those of you who received poor service from us in the past. Late last year and early this year, we had an issue which prevented us from responding to some customers in a timely fashion. This is unacceptable. Our service mission is to "Create Customer Success". Clearly we did not do that for some customers.
I wanted to share what we have done to improve our service and support.
* We have revamped all our training as well as our Service Quality Assurance system.
* We have focused on customer commitment, accountability, and resolution.
* We have re-staffed to ensure we consistently hit our Service Levels.
* The goals for all Support Professionals, Managers and myself are now tied to Customer Satisfaction.
* We have added significant content to our Knowledge Base/FAQs.
* Additionally, we have overhauled our contact page on the web site to ensure it is easy to contact us at all times.
Our goal is to provide a service experience that transcends great service you have received anywhere else. We won't stop trying until we do that for every customer.
Some customers mentioned having difficulties with the product. Although many customers have shared positive feedback about Acronis True Image Home 2009, we realize that there can be issues depending on the computer system. We have updated the product to address the most common issues. We recommend customers keep current with the latest versions which can be found at http://www.acronis.com/my
We do make mistakes. When we do, you have my commitment that we will make it right as quickly as possible.
If you have any current or future questions or issues, you can always go to http://www.acronis.com/support.
Should you not receive the level of service you expect or have comments, suggestions or feedback, please don't hesitate to contact me at Ed.Benack@Acronis.com.
Again, I apologize if you had a poor experience. We are committed to delivering the best products and service you have ever seen. While we are not there yet, we are measurably progressing towards that, each and every day.
Thank you for being an Acronis Customer.
Ed Benack
Chief Customer Officer.
(Note: Choosing a rating is required to post this. I feel very strongly about the product. There is no intent to skew customer ratings.)
Most Recent Customer Reviews
Great Deal
Excellent seller, fast shipping, great price!
Note: Register with Acronis to download the latest build from their website. Read more
Note: Register with Acronis to download the latest build from their website. Read more
Published 2 months ago by keywestit
Horrible Program
This program has rendered my computers software/OS unusable. My computer hangs now, freezes, has wierd programs running in the task manager, and my user name doesnt even show up in... Read more
Published 7 months ago by HOME SLICE
Software cloning
Used this software to clone our hard drive at church just in case of hard drive failure. It is really easy to use and I would recommend it to others
Published 8 months ago by Jeffrey L. Mullen
Great item
For the money this product and version does what I need it to do. Being a tec it keeps cost down for me and my customer, or the do it yourselfeer that come to me. Read more
Published 9 months ago by Jon
Did What I Wanted
Bought the software to clone a failing HDD. It was very intuitive and in a couple hours I had a larger drive that worked perfectly and didn't make growling sounds. Read more
Published 12 months ago by Voltrek
Good product, stay far away from version 11
We had a great experience initially with DB's 2009 version. It worked very well on both our XP & Vista 64 laptops. That said, we opted to renew our membership. Read more
Published 15 months ago by NVA Realty Group
Acronis does the job
Even though this is last year's version, it does what I need very well. Add fast delivery and this is a high-value product.
Published 18 months ago by Scientist
Works for me!
I use this primarily for cloning hard drives. see my "So you'd like to ... Guide" on "Protect your computer against a hard drive failure."
Published 19 months ago by Book Glutton
Second rate is not an option
I'll give you two examples where this piece of software let me down:
I wanted to do an "incremental backup" where I wondered if there was enough room on my 500gb external... Read more
I wanted to do an "incremental backup" where I wondered if there was enough room on my 500gb external... Read more
Published on May 1, 2010 by M. Henri De Feraudy
works great
Everyone with a computer should have this. Old version does it all. Very easy to navigate and retrieve info.
Published on April 16, 2010 by M. Hamilton
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