In Action: Building a Successful Consulting Practice [Paperback]

Patricia Pulliam Phillips (Author), Jack J. Phillips (Author)

Book Description

Publication Date: May 1, 2002 | ISBN-10: 1562863312 | ISBN-13: 978-1562863319

For many talented individuals around the world, starting a consulting practice offers great opportunity for income growth and job satisfaction. Yet, consulting has a unique set of challenges. This book, Building a Successful Consulting Practice, will be helpful to anyone starting down this exciting and challenging road. Focusing particularly on small consulting practices, and specifically on those consulting practices closely related to human resource development, this book presents 12 case studies that analyze the success of consulting organizations. If you are thinking about starting your own consulting practice, you will learn what key factors lead to the building of a successful practice. If you have already started your own practice, you will learn how other organizations have worked to ensure that their business thrives in a competitive marketplace. No matter how you plan to use this book, the impresive group of contributors represented in this collection of case studies will be invaluable as you work to achieve your own level of success in the consulting business.

Editorial Reviews

About the Author

Jack J. Phillips is a world-renowned expert on measurement and evaluation and developer of return-on-investment (ROI), a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, and technology programs. He is the author or editor of more then 30 books-12 focused on measurement and evaluation-and more than 100 articles. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in five industries (aerospace, textiles, metals, construction materials, and banking). Phillips has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university. In 1992, Phillips founded Performance Resources Organizations (PRO), an international consulting firm that provides comprehensive assessment, measurement, and evaluation services for organizations. In 1999, PRO was acquired by the Franklin Covey Company and is now known as The Jack Phillips Center for Research. Today the center is an independent, leading provider of measurement and evaluation services to the global business community. Phillips consults with clients in manufacturing, service, and government organizations in the United States, Canada, Sweden, England, Belgium, Germany, Italy, Holland, South Africa, Mexico, Venezuela, Malaysia, Indonesia, Hong Kong, Australia, New Zealand, and Singapore. He leads the Phillips Center in Research and publishing efforts that support the knowledge and development of assessment, measurement, and evaluation. Phillips's most recent books include The Human Resources Scorecard: Measuring the Return on Investment (Boston: Butterworth-Heinemann, 2001); The Consultant's Scorecard (New York: McGraw-Hill, 2000); HRD Trends Worldwide: Shared Solutions to Compete in a Global Economy (Boston: Butterworth-Heinemann, 1999); Return on Investment in Training and Performance Improvement Programs (Boston: Butterwoth-Heinemann, 1997); Handbook of Training Evaluation and Measurement Methods, 3rd edition (Boston: Butterworth-Heinemann, 1997); and Accountability in Human Resources Management (Boston: Butterworth-Heinemann, 1996). Phillips has undergraduate degrees in electrical engineering, physics, and mathematics from Southern Polytechnic State University and Oglethorpe University, a master's degree in decision sciences from Georgia State University, and a Ph.D. in human resource management form the University of Alabama. In 1987 he won the Yoder-Heneman Personnel Creative Appliction Award from the Society for Human Resource Management.

Patricia Pulliam Phillips is chairman and CEO of The Chelsea Group, a research and consulting company focused on accountability issues in training, HR, and performance improvement. Phillips conducts research on accountability issues and works with clients to build accountability systems and processes in their organizations. She has helped organizations implement the return-on-investment (ROI) process, developed by jack J. Phillips, in countries around the world including South Africa, Singapore, Japan, New Zealand, Australia, Italy, Turkey, France, Germany, Canada, and the United States. She has been involved in hundreds of ROI studies in a variety of industries. Phillips has more then 13 years' experience in the electrical utility industry. As manager of market planning and research organization, she was responsible for developing marketing programs for residential, commercial, and industrial customers.

Product Details

• Paperback: 226 pages
• Publisher: ASTD Press (May 1, 2002)
• Language: English
• ISBN-10: 1562863312
• ISBN-13: 978-1562863319
• Product Dimensions: 8.9 x 7 x 0.5 inches
• Shipping Weight: 15.2 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #1,051,094 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

4 of 6 people found the following review helpful:

5.0 out of 5 stars For determined entrepreneurs aspiring to make their mark, November 9, 2002

By 

Midwest Book Review (Oregon, WI USA) - See all my reviews

This review is from: In Action: Building a Successful Consulting Practice (Paperback)

The newest title in the outstanding ASTD "In Action" series, Building A Successful Consulting Practice is an impressive and informative collection of twelve case studies, each of which offers invaluable advice and keen insight to anyone interested in launching a consulting firm. Each of the studies focuses on lessons learned from that particular case example. Building A Successful Consulting Practice is an excellent supplementary resource for determined entrepreneurs aspiring to make their mark in the competitive world of professional consultation.