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In Action:  Managing the Small Training Staff (In Action (ASTD Press))
 
 
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In Action: Managing the Small Training Staff (In Action (ASTD Press)) [Paperback]

Carol P. McCoy (Author)
4.0 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

1562860828 978-1562860820 March 1, 1998 Ed 1
This title present practical ideas for action and in-depth examples of what training departments that range in size from one part-time employee to five full-time people can accomplish. Representing a wide range of industries, you'll understand the challenges and opportunities for small training departments.

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Product Details

  • Paperback: 227 pages
  • Publisher: ASTD; Ed 1 edition (March 1, 1998)
  • Language: English
  • ISBN-10: 1562860828
  • ISBN-13: 978-1562860820
  • Product Dimensions: 9.1 x 7.3 x 0.6 inches
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #2,188,278 in Books (See Top 100 in Books)

 

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1 of 1 people found the following review helpful:
4.0 out of 5 stars Excellent collection of real life training experiences., September 3, 1999
By A Customer
This review is from: In Action: Managing the Small Training Staff (In Action (ASTD Press)) (Paperback)
As a training consultant I often get tapped by organizations to help design, refine and implement small HRD departments. The training function is often the last HR speciality to be added and one in which HR generalists have the least experience. "Managing the Small Training Staff" offers the reader a wide variety of initiatives and interventions for the reader to review. I have utilized this book in my consulting practice to expose new practioners to a variety of real life training experiences.I particularly appreciate the candor of the writers who elaborate on both successful and unsuccessful efforts.A great case study book for new trainers and a valuable resource for more seasoned practioners!
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1 of 1 people found the following review helpful:
4.0 out of 5 stars A useful tool for HRD practitioners and students., March 24, 1999
By A Customer
This review is from: In Action: Managing the Small Training Staff (In Action (ASTD Press)) (Paperback)
I reviewed this book from the perspective of an instructor teaching graduate level HRD classes. Students in my classes range from aspiring professionals who have no prior HRD experience to those with significant experience. It is always a dilemma to find texts that can meet the needs of all the students; but I think this one can. For the inexperienced student, the 12 cases provide a solid base of information about what the training role is all about, at least in small training departments. For experienced practitioners, it provides examples of how other professionals have addressed opportunities and challenges common to everyone in similar roles. While it does not profess to be a compendium of best practices, it certainly can be used to benchmarks one's own practices.

The twelve cases cover businesses of various sizes and in various industries from a small rural bank to a large multi-national bio-medical manufacturing company. In none of the cases were there more than 5 training staff. The cases are presented using a somewhat standard format: a description of the company, a description of training's mission, role and structure, discussion of some challenges, a success story and some lessons learned.

If anything is lacking in the book, from an instructional standpoint, it is that it does not attempt to analyze or synthesize the information presented. Therefore, while it can be used as a resource for discussion, it likely could not be used as a stand alone text.

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Inside This Book (learn more)
First Sentence:
Today's organizations are expecting people to do more with less. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
small training department, outsourced director, district service managers, electrical service course, lone trainer, master training plan, small training staff, technical training specialist, training advisory group, interactive learning center, dealer technicians, management development consultants, training advisory board, new training system, qualification cards, leadership framework, training coordinator, interactive distance learning, frontline supervisors, job aids, training function
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Franklin Covey, New York, American Honda, Managing the Small Training Staff, United States, San Francisco, Call Center, Collagen Corporation, Developing People, Home Office Group, Providing Value, General Electric, Norway Savings Bank, Pot of Gold, Zenger Miller, Anne Monnin, Becoming Aware, Certification Team, Compensation Corporation, Compliance Review Board, Strategic Information Development Department, Streamlining Technical Training, University of Southern Maine, Baton Rouge, Broadband Business Unit
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