Presents 18 examples of successful applications of HRD measurement and evaluation at the business-results level from a variety of settings involving a wide range of HRD programs. Each case covers the strategy, techniques, and methodologies used to measure the results of the program.
FREE Two-Day Shipping for Students. Learn more |
Book Description
Special Offers and Product Promotions
- Buy $50 in qualifying physical textbooks, get $5 in Amazon MP3 Credit. Here's how (restrictions apply)
Editorial Reviews
About the Author
Jack J. Phillips is a world-renowned expert on measurement and evaluation and developer of the ROI process, a revolutionary process that provides bottom-line figures and accountability for all types of training, performance improvement, human resources, and technology programs.
He is the author or editor of more than 20 books and more than 100 articles. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in five industries (aerospace, textiles, metals, construction materials, and banking). Phillips has served as training and development manager at two Fortune 500 firms, senior HR officer at two firms, president of a regional federal savings bank, and management professor at a major state university.
In 1992, Phillips founded Performance Resources Organization (PRO), an international consulting firm that provides comprehensive assessment, measurement, and evaluation services for organizations. In 1999, the Franklin Covey Company purchased PRO, and it is now known as the Jack Phillips Center for Research. Today it is an independent, leading provider of measurement and evaluation services to the global business community.
Product Details
Would you like to update product info or give feedback on images?
|
Customer Reviews
|
There are no customer reviews yet.
|
|||
|
Video reviews
|
Inside This Book
(learn more)
First Sentence:
For readers new to the topic, the following discussion provides an introduction to measuring return on investment in HRD programs. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
branch manager trainees, forecasted financial benefits, installed job models, workplace literacy training, consumer loan volume, work process analyses, cost per bill, interpersonal skills program, work process analysis, forecasting financial benefits, labor realization, measuring return, six months after training, reaction questionnaire, central dispatch, district sales managers, bill count, value worksheet, training efficiency, individualized feedback, focused factories Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, San Francisco, Andersen Consulting, Salt Lake City, San Antonio, Training House, Perfect Teams, New York, Office of Personnel Management, Yellow Freight System, Getting Results, Human Resource Development Quarterly, Supervisory Series, Causeway Corporation, Evaluation Services, Los Angeles, Penske Truck Leasing, Quebec City, West Coast Division, Alex Douds, Case Sludies, Cost Analysis Worksheet, Main Street, Northern Illinois University, Oklahoma State University New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
For readers new to the topic, the following discussion provides an introduction to measuring return on investment in HRD programs. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
branch manager trainees, forecasted financial benefits, installed job models, workplace literacy training, consumer loan volume, work process analyses, cost per bill, interpersonal skills program, work process analysis, forecasting financial benefits, labor realization, measuring return, six months after training, reaction questionnaire, central dispatch, district sales managers, bill count, value worksheet, training efficiency, individualized feedback, focused factories Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, San Francisco, Andersen Consulting, Salt Lake City, San Antonio, Training House, Perfect Teams, New York, Office of Personnel Management, Yellow Freight System, Getting Results, Human Resource Development Quarterly, Supervisory Series, Causeway Corporation, Evaluation Services, Los Angeles, Penske Truck Leasing, Quebec City, West Coast Division, Alex Douds, Case Sludies, Cost Analysis Worksheet, Main Street, Northern Illinois University, Oklahoma State University New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 12
books:
See all 12 books this book cites
- Handbook of Training Evaluation and Measurement by Jack J. Phillips on 4 pages
- Handbook of Training Evaluation and Measurement Methods, Third Edition (Improving Human Performance) by Jack J. Phillips PhD in Human Resource Management. on 4 pages
- Improving Supervisors' Effectiveness (Jossey Bass Business and Management Series) by Jack J. Phillips on page 197
- Social Psychology (Hodder Arnold Publication) by Donald C. Pennington on page 32
- George Washington by X-S Books Inc on page 69
See all 12 books this book cites
Books on Related Topics
(learn more)
|
Tag this product(What's this?)Think of a tag as a keyword or label you consider is strongly related to this product.
Tags will help all customers organize and find favorite items. |
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
