Active Listening: Improve Your Ability to Listen and Lead (J-B CCL (Center for Creative Leadership)) [Paperback]

Center for Creative Leadership (Author), Michael H. Hoppe (Author)

Book Description

ISBN-10: 1882197941 | ISBN-13: 978-1882197941 | Publication Date: March 19, 2007 | Edition: 1

Active listening is a person’s willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

Editorial Reviews

About the Author

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared-in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today's leadership and organizational challenges.
The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL's mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide.

Michael H. Hoppe is a senior program and research associate at CCL’s Greensboro campus. He delivers custom programs to clients worldwide, as well as the Leadership Development Program (LDP)^® and other open-enrollment programs. He also researches and designs modules on cross-cultural leadership issues. Michael holds an M.S. in clinical psychology from the University of Munich, Germany; an M.S. in educational psychology and statistics from the State University of New York at Albany; and a Ph.D. in adult education and institutional studies from the University of North Carolina at Chapel Hill.

Product Details

• Paperback: 36 pages
• Publisher: Pfeiffer; 1 edition (March 19, 2007)
• Language: English
• ISBN-10: 1882197941
• ISBN-13: 978-1882197941
• Product Dimensions: 8.7 x 5.8 x 0.2 inches
• Shipping Weight: 2.4 ounces (View shipping rates and policies)
• Average Customer Review: 3.0 out of 5 stars  See all reviews (4 customer reviews)
• Amazon Best Sellers Rank: #135,779 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

9 of 9 people found the following review helpful:

1.0 out of 5 stars Not worth $11.95...., June 25, 2008

By 

D. "peachyperfect" (Orange County, CA) - See all my reviews

This review is from: Active Listening: Improve Your Ability to Listen and Lead (J-B CCL (Center for Creative Leadership)) (Paperback)

I didn't look at the page count before purchasing...guess I should have done that. I was really surprised to get what almost seemed like a pamphlet. A few good tips, but with a total of 32 pages, not worth the money.

2 of 2 people found the following review helpful:

2.0 out of 5 stars VERY small little book, February 10, 2010

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Kimberly K. Ginger "Kim in Kansas" (Wichita KS) - See all my reviews
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Amazon Verified Purchase

This review is from: Active Listening: Improve Your Ability to Listen and Lead (J-B CCL (Center for Creative Leadership)) (Paperback)

The book was more like a Booklet! Too much money for what it contained. I would not recommend it if you are looking for something substantive.

4.0 out of 5 stars Helpful book, April 24, 2010

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Anna Roberts Books "Anna Roberts the author o... - See all my reviews
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This review is from: Active Listening: Improve Your Ability to Listen and Lead (J-B CCL (Center for Creative Leadership)) (Paperback)

A very good study guide.Helps you out buy giving you an excercise to do.Making you focus your thoughts on how you can interact with people ,and be a very good active listener.This is a very possitive book.For a short book it is worth the price. I will always keep it with me. Sometimes in our lives, we don't take enough time to focus on the people, who are most important.This book is a great reminder.