Product - and particularly customer - profitability is a black hole in most managers' understanding of their business. Identifying customer revenue is easy but identifying what they cost - so we can understand whether or not they are profitable - is difficult. In a world in which competition, regulation and the increasing use of the Internet put ever greater pressure on margins it is vitally important to understand both product and customer profitability. This text explains the power of using Activity Based Management (ABM) to increase the profitability of your business. It provides step-by-step guidance on basic principles, comparisons between traditional methods, definitions of processes, activities and cost-drivers as well as details of data collection techniques and implementation steps. The book's detailed examples build up a logical picture of how to obtain the benefits that ABM can deliver. By showing how ABM also supports other profit improvement initiatives such as Business Process Reengineering, Shareholder Value Added and Customer Relationship Management managers will learn how they can use the best possible toolkit to put their business firmly on the road to leaps in profitability.
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Inside This Book
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First Sentence:
In the late 1980s and throughout the 1990s, the relevance of traditional accounting practices was seriously questioned. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Head Office, Activity Based Budgeting, Floor Planning, Help Desk, Shareholder Value Added, Business Excellence Model, Chief Executive, Value Based Management, Overhead Recovery Rate, Efficient Consumer Response, Products Prl New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
In the late 1980s and throughout the 1990s, the relevance of traditional accounting practices was seriously questioned. Read the first page Key Phrases - Capitalized Phrases (CAPs): (learn more)
Head Office, Activity Based Budgeting, Floor Planning, Help Desk, Shareholder Value Added, Business Excellence Model, Chief Executive, Value Based Management, Overhead Recovery Rate, Efficient Consumer Response, Products Prl New!
Concordance | Text Stats Browse Sample Pages:
Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
Citations (learn more)
This book cites 7
books:
See all 7 books this book cites
3
books
cite this book:
- The New Time Manager by Angela V. Woodhull in Back Matter (1), and Back Matter (2)
- Gower Handbook of Quality Management by Dennis Lock in Back Matter
- Mind Skills for Managers by Samuel A. Malone in Back Matter
- Gower Handbook of Management Skills by Dorothy M. Stewart in Back Matter
- Theory of Constraints by Eliyahu M. Goldratt in Back Matter
See all 7 books this book cites
- Marketing Planning For Financial Services by Roy Stephenson in Back Matter
- The Project Manager's Guide to Handling Risk by Alan Webb in Back Matter
- Fraud And Corruption In Public Services: A Guide to Risk and Prevention by P. C. Jones in Back Matter
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