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65 of 71 people found the following review helpful
on January 2, 2008
I bought this to diagnose a misfiring cylinder. I had the same problem previously, and the dealer charged me $400 for diagnosis and repair. With this one use, I "broke even".

The code scanner worked well. The graphing feature is of limited use. I'm hoping future software updates will make it more useful. You can't press the buttons too quickly, or they won't work. I had to call the "help line" to install the driver so my computer could recognize the scanner via the USB cable.
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113 of 127 people found the following review helpful
on February 23, 2009
Brand new out of the box DEAD!!!!!!!! called company rep... waited 36 minutes to talk to real person.....music was killing me.....told me my online receipt was not good enough to cover repair's I needed a cash register or printed store receipt!!!told me on phone I would be resposible for the bill....to repair.. WHY NOT REPLACE IT FLAT OUT ???1 year warranty?????Actron is a BAD company to deal with BAD BAD BAD!!!
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70 of 78 people found the following review helpful
Unfortunately, I did my homework after my purchase, it comes with bad soft ware as my computer can not locate the auto scanner as a device so I can update. I purchased this unit and it only has information upto 2003 I bought it in January of 2010 and I CAN NOT update it on he internet. My research into on the internet comment reflect alot of people have this problem and ACTRON does not stand behind there product and fix it. I AM BUMMED!
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69 of 79 people found the following review helpful
on August 8, 2009
I read the reviews here and ignored them and went ahead and got this scanner. I even spent extra and got the couple extra OBDI adapters that it doesn't come with. When I first got it, it worked pretty good, though there was a hangup here and there when turning it on failing to boot, or it would freeze up when moving into the Menu's. Not all the time, just once in a while. I figured BUG, they'll have some type of Update at some point.(Still have never seen 1 update YET!!!) The problems just continued to get worse over time. Now it's a Paper Weight. I turn it on, the Actron screen comes on and then NOTHING, or it comes on and then the menu's are all jumbled or jumbled and upside down. I can't do ANYTHING with it. I replaced the 9 volt battery and that didn't do a thing. It's hardly been used and looks brand new and yet it's a pile of junk. When it was working it had some nice features for a scanner at this price range at the time. I wish I never got this thing!!!

I do have the Actron ABS scanner and it works great for the cars and trucks it supports. Never had any problems with that scanner. I emailed Customer Service and they had be try a few things, of could I tried what I could and said it didn't work and they never replied back to be. It's been another month or so, and so I decided to send yet another e-mail and see what happens. If I have to pay to get it FIXED, it won't be worth it. I'll have to toss it and buy another Scanner and never buy anything from ACTRON ever again. You know I've yet to ever see a ABS scanner update either from them. If you have any problems with whatever you buy from them, don't count on Customer Service to help you. I don't recommend any ACTRON products!!!!

If you need a good OBDII scanner WITH Domestic ABS Brakes Capabilities, INNOVA 3160 looks like a winner. Few low end OBDII scanners support ABS features, and right now on AMAZON the price is only $224.99. I really wish I had gotten this one, but I don't think it was around when I got mine. I also have ABS capabilities so I really only need a Scanner. Right now though I'm looking at maybe getting a much higher end scanner. I wish I could have given the Actrol CP9190 ZERO stars.
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36 of 41 people found the following review helpful
on March 24, 2011
I've had my 9190 for about 6 weeks now and it's a paperweight. Worked great out of the box on my 95 buick riviera and my 2000 toyota corolla. Also used on 2010 mustang. It was a great tool while it worked, but now it's completely dead. If you hook it up to obd2 port on car the backlights for the screen light up but thats it. Since i've had it longer than a month i can't return it to amazon, and since i don't have a printed store receipt Actron refuses to repair it, telling me my electronic receipts aren't good enough, that i'll have to pay to fix it. That just don't fly with me.
I own other Actron products like their digital multimeter/auto analyzer has worked great for years. My actron timing light has lasted for years and my cheap obd2 code reader from Actron still works fine. Unfortunately they have lost another customer for refusing to fix a product with a 1 year warranty which apparently is just a selling point because they will NOT honor their warranty. I would stay far, far away from this scantool. You are better off buying a PC or laptop based system like the Obd SX cable and ScanXL software which can be had for less than the price of the 9190, or AutoEnginuety (i problably butchered the spelling) is another good PC based scantool, though the entry level package will cost around 600 bucks for the generic OBD2 support, with enhanced diagnostic support for specific vehicle makes also available at extra cost.
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34 of 39 people found the following review helpful
on November 7, 2011
The Actron CP9190 scan tool Actron CP9190 Elite AutoScanner Pro Diagnostic Code Scanner Kit (Includes CP9185 Base Scanner, OBDI & OBDII Cables with Hard Case) is an excellent tool for the price @ $300. I've been an auto tech for 20 plus years and have used many different scan tools. A decent bi-directional scan tool (which tells the vehicles computer to turn components on & off) will cost you about $2000 just to start with. I had purchased another scan tool, the Equus 3140 Innova Diagnostic Code Scanner for OBDI and OBDII Vehicles for @ $200 and compared them. Even though the Equus 3140 was an ok tool, the Actron CP9190 was the winner hands down. Neither the Actron or the Equus is a bi-directional scan tool but they work good for codes and live data on OBD II vehicles(96 & newer). The Equus 3140 however does NOT read live data on OBD I vehicles but the Actron CP9190 does(at least I know it does on OBD I GM vehicles). The screen on the Actron CP9190 is easier to see, the data/PID list is simpler to navigate through, snapshot/record function is definitely more tech friendly and the control keys are easier to use. If you're a tech or do-it-yourselfer and you want to diagnose driveability/emissions problems, the Actron CP9190 is a great tool and in my opinion worth the extra $100 bucks more than the Equus 3140. Of course it never hurts to have a little knowledge and experience with automotive technology and data to understand the scan tool readings. The scan tool doesn't tell you what's wrong with the car, but knowing how to read the data will point you in the right direction.
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11 of 11 people found the following review helpful
on September 5, 2010
You can spend more on other scanners but WHY? The CP9190 can do almost any trouble shooting on the electronics of todays computer controlled vehicles and point you in the right direction to make the repairs yourself saving you hundreds of $ at the shop or will give you an idea of what the problem is so some shadetree mechcanic does'nt rip you off. It cost $99.00 just to get the local Chevy dealer to plug in and diagnose a problem so I bought my on and have already found 2 seperate vehicle codes on my car and truck and repaired and reset the system.It has already paid for itself. Advance Auto Parts doe's this for FREE and I saw how easy it was to operate and this is the brand scanner they use day in and day. It covers just about every vehicles connections and is simple to operate. So go ahead and give it a try and start saving $$$$$
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56 of 70 people found the following review helpful
on May 11, 2007
I first bought the cp9150, I was not impressed with all it does for the money. Then for extra $100 i bought Cp9190. I must say this has all the functionality you want from scanner.
PROS: easy to use, light at night display and the keys are nicer than cp9145 series. For the money CP9145 don't do much compare to other models, other models do even more then cp9150 Also don't get cp9145, the cables in Cp9150 which is the same unit as cp9145 except the cables and the carring box is worth the money spend for CP9150. Altough I was not impressed with its functionality for the money. no cable to upgrade from computer. you can't print the data. However, CP9190 is real deal for the money. It does so much compare to the CP9145 series.
The software comes with cp9190 is fantastic and update from USB make all worth the money.
CONS;
CP9190 is made in china compare to CP9145, CP9150 series made in US. It has freeze several time during active data collection. This could be manufacture default.
After all, If you have the money go for this unit cp9190. IF you don't care about OBD I go for cp9180 or cp9175. But if you really need the OBDI and budget is tight give CP9150 a trial. But I was not impressed with functionality compare to the Cp9190.
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12 of 13 people found the following review helpful
on December 4, 2010
Purchased this product due to it's ability to test both OBDI and OBDII systems. Sure, there are systems out there that do a ton more than this unit, but at a ton more $$$$$$ after all the "extra" modules (software and hardware) needed for a particular vehicle / test are purchased. Setup was very simple and intuitive, providing user has some knowledge of automotive systems and diagnostics. If a user is totally ignorent of these, Scan Tool will be useless to them and tests / repairs best left to professional shop. Upon reciept of unit, I immediately updated firmware on unit (simple and free service thru USB of a computer attached to internet) and tested an OBDI 94 Dodge pickup truck. Bingo. Test mode allowed me exercise devices to find a problem that did not throw a code. $28 dollar part fixed problem. Week later, tested a 2001 Ford Escape and fixed with a $36 part. I feel as though this tester has already paid for itself. For $300 delivered to door, this was a good purchase and am very pleased with results.

Only problem... Now entire extended family is now making "appointments" to have me check thier vehicles prior to inspection or if the Check Engine Light flickers.
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7 of 7 people found the following review helpful
on January 21, 2010
I found the software easy to navigate and helpful. The tool satisfied my expectations. The tool will walked you through the processes. I would recommend the tool for the home shop. Remember that you will have to purchase another tool to do ABS work. The alternitive would be to buy a $3000.00 plus scanner. So depending on how much work you are doing will dictate the decision.
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