Top critical review
84 people found this helpful
Quality Could Be Better
on September 11, 2011
I have had the Acu-Rite Wireless Weather Station in use for about three months now. The outdoor unit is not real good quality. The wind speed sensor started squealing (like it needed lubrication) a few weeks after installation. A drop of speedometer cable lube solved that problem. Now the wind vane on the bottom of the unit is locked up (wind won't move it). Signs of rust on the spindle bearing.
Some good points are that the outdoor temp and rainfall seem to track the National Weather Service official readings pretty closely (their office is about 10 miles away), even on hot days. My outdoor sensor is in sunlight most of the day, so the internal fan seems to do its job.
For the indoor unit, it has a lot of cool features, but one is missing...daily rainfall totals. Also, I noticed that when I turn on the backlight (blue light), the indoor temp will rise a few degrees after a period of time. Room temp is not changing (verified with a separate thermometer). Would have also been nice if it had an atomic clock and set its own time/date, but can't complain too much for the price.
I'm contacting the manufacturer to get the outdoor unit replaced under the one year warranty. We'll see how that goes.
UPDATE 16 SEPT: It's been a week since I sent the company an email requesting warranty service. No response. Tried calling them and got the "all agents are busy" message for 30 minutes. Not making a good impression!
UPDATE 2: Finally got in contact with Acu-Rite. They authorized the return of the defective outdoor unit and sent me a new replacement. (I did have to pay return shipping of the old unit) Bumped the rating up 1 star since they did make it right. It's been a few months now with the replacement outdoor unit and it seems to be working fine.
UPDATE 1/20/12: Noticed that wind speed sensor on the outdoor unit not turning again. Checked it and the sensor spindle bearings are squealing on this one as well. Will have to go back to Acu-Rite again for another replacement. Save yourself some trouble and don't buy this unit.
UPDATE 2/17/12: Sent email message to Customer Service and they agreed to replace the outdoor unit (again) at no charge. This time, they didn't require return of the defective unit. They told me the replacement would come in 7-10 business days, but I got it in about 3 days. Have to give props for good customer service. Replacing the outdoor sensor unit requires pressing the 'clear all' reset button on the base unit to sync up with the new unit, which means losing all your historic data. We'll see how long this one lasts....