Customer Reviews

875
3 out of 5 stars
Gen AC Adapter Power Supply Cord for Xbox 360 Slim
Price:$11.99 + Free shipping with Amazon Prime
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42 of 44 people found the following review helpful
on December 31, 2012
Verified Purchase
I bought this so my son wouldn't have to wait for Microsoft to send another power supply, but this one is falling apart a month after I ordered it. The cord is coming out of the block, the wiring is exposed and it has only been moved twice. Cheap piece of junk. Look elsewhere for this product!
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28 of 30 people found the following review helpful
on January 18, 2014
Verified Purchase
Wow, it's so hard to even begin to explain my enormous level of dissatisfaction with this 360 Slim compatible power supply (partially because I generally expect a product to actually perform it's job at least until the 30 day warranty expires but mostly because I'm a second time sucker for this inert hunk of cheap plastic and even cheaper Chinese components that somehow are the actual BRIGHT SPOTS when compared to the slipshod assembly of this $15 paperweight). I'm not a heavy user of my 360 so a year ago after my original power supply failed I ordered this same product. It was significantly less expensive than a Miicrosoft replacement and at the time the reviews were relatively mixed but balanced, on the whole. I went ahead and purchased it (since common sense says any item will naturally skew towards more negative reviews than positive because those with issues are much more likely to leave a review than someone who's pleased with their purchase as there's little incentive to leave a positive review when compared to the veritable mountain of motivation a dissatisfied customer has to post one). Needless to say after 9 months of noisy operation it failed. Seeing as I'm a light user of my console I just sighed and went on to something else, my inoperable 360 barely crossing my mind for 3 months. Then I realized it was December and my son (who's a very heavy 360 user) would be coming to stay with me for 10 days beginning December 26 (he's 15, lives with my ex in NC and our holidays together have been those 10 post Christmas days since our divorce and my subsequent move back to Texas). Suddenly the fact I needed to replace the power supply again became a pressing concern. No worries, I'll just hop on Amazon and order a replacement to arrive before Christmas with time to spare before his arrival. Once again the shining beacon that is the Sun Valley's huge price difference was again impossible to ignore. Knowing my last unit only lasted 9 months I again perused the consolidated review totals (and not the actual reviews, a key point in why I consider myself almost as much to blame here) and while the total number of all reviews was noticeably higher (and the ratio of poor to good reviews skewed further in favor of poor than they had previously) again I used my (obviously flawed?) logic from my previous purchase to once again fall victim to the Sirens' song that is that huge price difference. I one clicked my order and saw it would arrive December 20. Plenty of time to spare. It arrived as promised and I did not hook it up immediately as I had other obligations pre Christmas. On Monday the 23rd I decided to go ahead and hook it up for a brief test run, a voyage so calamitous it makes the Titanic 's maiden voyage appear to be a rousing success in comparison. It took all of 15 minutes to fail initially. I of course went through the nonsensical routine of trying a different outlet which somehow worked, flying in the face of every law of electricity I knew from the 5 years I spent after college as a salesman of industrial electrical equipment. Being a pile of garbage it could only stand up to the all powerful nature of Ohms' Law (maybe something else, that's the only specific one i still remember) for so long before crumbling under it's wrath. The exact time it achieved what I now consider its most successful stint as a power supply? Less than 5 minutes. Ohms is not kind to those that test his will so no amount of cajoling followed by anger filled slaps to the case could revive it. Needless to say my drive to the airport to meet my son's flight contained an additional side trip to (not my local) Gamestop, the only place in town I could find that had a MICROSOFT power supply in stock (and they only had one, total). I paid a $5 premium over what I would have paid had I ordered the factory part to begin with. So, it only cost me $5 to learn a lesson I should have learned months ago: this unit is a complete and utter failure on every level. The money you'll save up front is not enough to make up for the anger, despair, and, finally, the acceptance you've been hornswoggled. Thankfully Amazon does cover the return shipping costs for returns due to failure. Sure, if they didn't I'd still only be out $15 at most, but it would have been one insult too many from Sun Valley, makers of "quality" electronics replacement parts. I think I'd likely have treated this brick to a Viking funeral rather than returned it as that would have been 1 insult too many.

Short version: do not buy this. It isn't worth anywhere near the supposed savings you'll reap buying a non factory replacement. Bite the bullet and splash the cash on a Microsoft factory replacement. And by all means don't be as spectacularly stupid as I was and do it twice.
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34 of 37 people found the following review helpful
on April 5, 2012
This power supply works... For a while.
It's cheaply made and will fail in about 6 months. I realize the real power supplies are hard to get but this one is not worth your time expect as a substitute while you get your real brick replaced.
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11 of 11 people found the following review helpful
on March 6, 2013
Verified Purchase
I was very disappointed blew up when my son was playing on the Xbox give it one star because they wont let me put zero
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13 of 15 people found the following review helpful
on October 11, 2013
Verified Purchase
This power supply works but every time I turn it on it sounds like a lawnmower getting ready to clip the yard. I can accept a little noise after all my Xbox is older but this makes a bit too much for my taste. I would not buy another like this.
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15 of 19 people found the following review helpful
on May 29, 2013
Verified Purchase
Don't buy the AC adapter from this place. They are crap! The first one that came went to the red light of death as soon as it was plugged in. I contacted the seller who sent another one that immediately went to the red light of death again. So I contacted the seller yet again and I was told I had to ship them back to them which the shipping where Im at was more than the original cost of the adapter. So here I am with two more fried adapters and no working Xbox.
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6 of 7 people found the following review helpful
on October 18, 2014
Verified Purchase
This is the second time I've purchased this power supply, once in July, and now in October due to the first's internal fan failing at the beginning of October. While the first one worked fine, fans should last a very, very long time so I was surprised that this one would die so soon.

The second adapter arrived in a timely fashion, however was DOA. I was a little miffed when only offered a refund and no replacement option from Amazon, being an electrical engineer I decided to inspect the device to see what the issue was and if it was easily correctable. What I found was appalling.

There was already a burn in the board, the leads were too long and bent back over the board. Oily fingerprints were visible on the bottom of the board, a resistor was already fried. All indications were that someone put a used, already burnt-out piece of hardware into a new case and sent it to me to deal with. The only positive about this was that the fan in this one was better than the one in the unit I purchased in July. I quickly swapped the fan from the new one to the old one and I'm back in business.

I do not believe the sellers are at fault here as both times the casing is new and seemingly unopened, however both were manufactured by "InSassy", whose products I will now avoid.
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6 of 7 people found the following review helpful
on March 18, 2014
Verified Purchase
I bought this psu thinking it was an official 360 slim psu because the packaging looked authentic and didn't do my research. Big mistake on my part and so my bad. When I turned in my xbox I noticed immediately it was loud. 30 minutes later I smelled melting plastic and the psu was hot to the touch. Doing some investigating I realized this was a knock off that while "functional" was a real fire hazard and plugged in my faithful original psu that while full of dust and noisy in it's own right (until I bang on it) after several years of use doesn't make me worry that my house will burn down. The point is you don't skimp on some things folks like ice cream and psu's. Find a good deal but go with the real deal and make sure it's s real psu
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6 of 7 people found the following review helpful
on March 22, 2014
Verified Purchase
This company that sells this product is cheating you of your money. I bought one from them only to first: recieve the wrong item and then receive a fake of the actual item i had ordered. BTW to the company responsible. You may want to A. Sell the real deal for the same price B. If you are going to sell an imitation at least sell it in working order. C. Put the same Torx screws in that Microsoft does. Not Phillip screws. At least that way you can put some credibility to the fake and say its just a repaired one. oh and BTW false advertising on your part.
oh and don't worry I'll be getting in touch with amazon customer support to see what options i myself may have with your "company".
your very disappointed customer.
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3 of 3 people found the following review helpful
on February 28, 2014
Verified Purchase
Don't even bother buying this crap, it didn't even work. I bought this because my old adapter died, but this one is not working at the first time I plug it in to the xbox. So just a friendly reminder, don't buy this.........
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