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Administrative Assistant's and Secretary's Handbook (Hardcover)

by James Stroman (Author), Kevin Wilson (Author), Jennifer Wauson (Author) "As an administrative assistant, you are hired to relieve your busy employer of a great deal of work, especially the details of office procedure and..." (more)
Key Phrases: postage statement, shot reprinted, basic data flow, United States, Microsoft Corporation, New York (more...)

4.6 out of 5 stars See all reviews (19 customer reviews)

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Editorial Reviews

Review
Use this manual to help expand existing professional skills: thirty chapters organize insights and procedures on administrative duties and high-tech office activities, from using the phone and making travel arrangements to keyboarding skills and deciphering legal documents. An excellent handbook for office reference. -- Midwest Book Review --This text refers to an out of print or unavailable edition of this title.

Review

“A handbook full of essential information for administrative assistants and secretaries.” --Reference and Research News

“Provides easy access to a wealth of practical and useful information… comprehensive scope… [a] useful reference tool." --American Reference Books Annual

“An excellent handbook for office reference.” --Bookwatch

--This text refers to the Hardcover edition.

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Product Details

Hardcover: 528 pages
Publisher: AMACOM; 2nd edition (October 21, 2003)
Language: English
ISBN-10: 0814407846
ISBN-13: 978-0814407844
Product Dimensions: 10.1 x 7.1 x 1.8 inches
Shipping Weight: 2.6 pounds

Average Customer Review: 4.6 out of 5 stars See all reviews (19 customer reviews)

Amazon.com Sales Rank: #130,509 in Books (See Bestsellers in Books)
Popular in these categories: (What's this?)
#10 in Books > Business & Investing > Skills > Secretarial Aids & Training
#84 in Books > Reference > Business Skills > Secretarial Aids & Training

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Inside This Book (learn more)

First Sentence:
As an administrative assistant, you are hired to relieve your busy employer of a great deal of work, especially the details of office procedure and other matters that do not require your employer's personal involvement. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
postage statement, shot reprinted, basic data flow, basic checking account, special function keys, photography courtesy, much postage

Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Microsoft Corporation, New York, Microsoft Word, Express Mail, Microsoft Outlook, The Honorable, The Reverend, First Class Mail, Lotus Notes, Microsoft Windows, Priority Mail, World Wide Web, Kyocera Optics, Kevin Wilson, Attorney General, Netscape Navigator, Adobe Acrobat, Jennifer Wauson, Standard Mail, Microsoft Works, New Jersey, Outline View, United Nations, Darlene Price

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Citations (learn more)

This book cites 10 books:

Photoshop for Windows (Classroom in a Book) by Adobe Systems on page 174, and page 175
Microsoft Publisher by Microsoft Press on page 173, and page 176
Bartlett's Familiar Quotations by John Bartlett on page 10
Real Estate (Roadmap Law Course Outlines) by Robin Paul Malloy on page 295
The Dallas Cowboys (Her Super bowl champions) by Julian May on page 394

See all 10 books this book cites

1 book cites this book:

Administrative and Executive Assistant Career Starter, 2nd Edition: Finding and Getting a Great Job by LearningExpress Editors in Back Matter

Books on Related Topics (learn more)

Handbook of Software for Engineers and Scientists by Paul W. Ross

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	83% buy the item featured on this page: Administrative Assistant's and Secretary's Handbook 4.6 out of 5 stars (19)
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Customer Reviews

19 Reviews

5 star:		(13)
4 star:		(4)
3 star:		(2)
2 star:		(0)
1 star:		(0)

Average Customer Review

4.6 out of 5 stars (19 customer reviews)

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Most Helpful Customer Reviews

30 of 32 people found the following review helpful:

5.0 out of 5 stars This has been such a help, December 6, 2002

By	"whitepoodle" (NY, NY) - See all my reviews

This review is from: The Administrative Assistant's and Secretary's Handbook (Hardcover)

I just started a job as a secretary and my boss was no help in ttraining. I was lost. A friend recommended this book and it has been a lifesaver!! It has all the details and hints. After a couple of weeks, I looked like a pro.

If you are a boss, buy this book and make it part of your training. If you are a secretary like me, buy it and hide it in the drawer and next time you're stumped, I bet you find the answer here.

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22 of 24 people found the following review helpful:

5.0 out of 5 stars Good for Small Business, July 20, 2000

By	wilwau@aol.com (Kansas City) - See all my reviews

This review is from: The Administrative Assistant's and Secretary's Handbook (Hardcover)

We run a small business and this book turned out to be a great resource for making us look like a big business. The best sections include standard letter addressing, punctuation, and title addressing.

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25 of 28 people found the following review helpful:

5.0 out of 5 stars Not to be missed by any serious professional, December 8, 2003

By	Midwest Book Review (Oregon, WI USA) - See all my reviews

This second edition of Administrative Assistant's And Secretary's Handbook has been completely revised with 10 new chapters to cover netiquette, Internet security ,office ergonomics and other modern-day concerns of secretaries and office personnel. From Internet travel planning and PDAs to computer applications common to office procedures, Administrative Assistant's And Secretary's Handbook provides an important reference not to be missed by any serious professional.

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Most Recent Customer Reviews

5.0 out of 5 stars Handbook review
This book is a well done overview of information you may need in the course of your duties as a secretary/admin assist. Read more

Published 1 month ago by Lisa L. Blatcher

5.0 out of 5 stars Like New Condition!
Excellent Condition. So new that I didn't even want to mark in it, and it belongs to me!

Published 4 months ago by D. Smith

5.0 out of 5 stars Classroom Resource!
Concise, timely... thorough! Administrative professionals keep a business in the black, whether the white collars are aware of it or NOT! ; )

Published 6 months ago by Ljj

5.0 out of 5 stars Indispensable how-to manual
The CEO may seem indispensable, but little changes on a day-to-day basis if he or she is on vacation. Read more

Published 7 months ago by Rolf Dobelli

5.0 out of 5 stars A Necessity
This book is a necessity for me to have. I plan on going back into the work force soon after very long absence. Times have changed and I feel I will refer to this book.

Published 8 months ago by Brenda L. Courtien

4.0 out of 5 stars books from Amazon will improve your knowledge
The book is a perfect solution for administrative assistants mainly.
Do not hesitate to buy this product

Published 21 months ago by Svanidze Ann

5.0 out of 5 stars Good Reminder Handbook
This book was a good reminder of some things I learned, and it's good for those who want to learn more about administrative duties.

Published 21 months ago by Andrea Fernandini

5.0 out of 5 stars Administrative Assistant's and Secretary's Handbook (Second Edition)
This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties... Read more

Published on June 23, 2007 by T. Joiner

3.0 out of 5 stars Administrative Assistant & Secretary Handbook
Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to... Read more

Published on May 27, 2007 by RT

5.0 out of 5 stars Administrative Assistant's and Secretary's Handbook
We (group of secretary's)work in a school and let me tell you that this book has helped us to understand the importance of an assistant. Read more

Published on January 9, 2007 by frog

› See all 19 customer reviews...

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