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The Administrative Assistant's and Secretary's Handbook [Hardcover]

James Stroman (Author), Kevin Wilson (Author)
4.5 out of 5 stars  See all reviews (27 customer reviews)


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Amazon Price New from Used from
Kindle Edition $15.46  
Hardcover $23.07  
Hardcover, September 6, 1995 --  
There is a newer edition of this item:
Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook) Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook) 4.5 out of 5 stars (27)
Out of Print--Limited Availability

Book Description

0814402739 978-0814402733 September 6, 1995
A truly outstanding secretary or administrative assistant is a rare find. This comprehensive, but compact guide sets the standard for any secretary or administrative assistant who wants to be perceived as a skilled professional. The essence of a good assistant is efficiency and versatility, and this guide sets forth all the skills a reader needs, including a detailed section on the use of computers. Topics include: daily duties; telephone usage; travel arrangements; record-keeping; basics of computer hardware; overview of wordprocessing, databases, spreadsheets and communications; business and legal documents; book-keeping; and hints on international trade.


Editorial Reviews

Review

Use this manual to help expand existing professional skills: thirty chapters organize insights and procedures on administrative duties and high-tech office activities, from using the phone and making travel arrangements to keyboarding skills and deciphering legal documents. An excellent handbook for office reference. -- Midwest Book Review

Review

“A handbook full of essential information for administrative assistants and secretaries.” --Reference and Research News

“Provides easy access to a wealth of practical and useful information… comprehensive scope… [a] useful reference tool." --American Reference Books Annual

“An excellent handbook for office reference.” --Bookwatch

--This text refers to an alternate Hardcover edition.

Product Details

  • Hardcover: 320 pages
  • Publisher: AMACOM (September 6, 1995)
  • Language: English
  • ISBN-10: 0814402739
  • ISBN-13: 978-0814402733
  • Product Dimensions: 10 x 7.1 x 1.3 inches
  • Shipping Weight: 1.8 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Best Sellers Rank: #598,483 in Books (See Top 100 in Books)

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Customer Reviews

27 Reviews
5 star:
 (18)
4 star:
 (5)
3 star:
 (3)
2 star:
 (1)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (27 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

40 of 44 people found the following review helpful:
5.0 out of 5 stars This has been such a help, December 6, 2002
This review is from: The Administrative Assistant's and Secretary's Handbook (Hardcover)
I just started a job as a secretary and my boss was no help in ttraining. I was lost. A friend recommended this book and it has been a lifesaver!! It has all the details and hints. After a couple of weeks, I looked like a pro.

If you are a boss, buy this book and make it part of your training. If you are a secretary like me, buy it and hide it in the drawer and next time you're stumped, I bet you find the answer here.

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26 of 28 people found the following review helpful:
5.0 out of 5 stars Good for Small Business, July 20, 2000
This review is from: The Administrative Assistant's and Secretary's Handbook (Hardcover)
We run a small business and this book turned out to be a great resource for making us look like a big business. The best sections include standard letter addressing, punctuation, and title addressing.
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15 of 16 people found the following review helpful:
3.0 out of 5 stars Administrative Assistant & Secretary Handbook, May 27, 2007
Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.
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Inside This Book (learn more)
First Sentence:
A secretary is hired to relieve the busy employer of a great deal of work, especially the details of office procedure and other matters that do not require the employer's personal involvement. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
basic checking account, special function keys, shot reprinted, database management programs
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Express Mail, The Honorable, New York, The Reverend, Apple Macintosh, Attorney General, High School, United Nations, John Smith, Madam Ambassador, Math Dept, Federal Express, Country Official Language, Microsoft Corporation, Philip Brown, Puerto Rico, Social Security, Statistics Teacher, Internal Revenue Service, Madam Chief Justice, Main Street, South America, Brother Robert, Courtesy of United Parcel Service, Department of State
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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