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Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook)
 
 
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Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook) [Hardcover]

James Stroman (Author), Kevin Wilson (Author), Jennifer Wauson (Author)
4.5 out of 5 stars  See all reviews (27 customer reviews)


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Hardcover $23.07  
Hardcover, October 21, 2003 --  

Book Description

Administrative Assistant's & Secretary's Handbook October 21, 2003
Administrative professionals and secretaries keep organizations running smoothly by mastering what to many seems an almost infinite list of responsibilities. This handbook aims to tell them everything they need to know, from answering phones, to organizing virtually every aspect of the office.


Editorial Reviews

Review

"A handbook full of essential information for administrative assistants and secretaries." --Reference and Research News

"Provides easy access to a wealth of practical and useful information... comprehensive scope... [a] useful reference tool." --American Reference Books Annual

"An excellent handbook for office reference." --Bookwatch --This text refers to an alternate Hardcover edition.

Review

“A handbook full of essential information for administrative assistants and secretaries.” --Reference and Research News

“Provides easy access to a wealth of practical and useful information… comprehensive scope… [a] useful reference tool." --American Reference Books Annual

“An excellent handbook for office reference.” --Bookwatch

--This text refers to an alternate Hardcover edition.

Product Details

  • Reading level: Ages 17 and up
  • Hardcover: 528 pages
  • Publisher: AMACOM; 2nd edition (October 21, 2003)
  • Language: English
  • ISBN-10: 0814407846
  • ISBN-13: 978-0814407844
  • Product Dimensions: 10 x 7.2 x 1.8 inches
  • Shipping Weight: 2.6 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (27 customer reviews)
  • Amazon Best Sellers Rank: #330,556 in Books (See Top 100 in Books)

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Customer Reviews

27 Reviews
5 star:
 (18)
4 star:
 (5)
3 star:
 (3)
2 star:
 (1)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.5 out of 5 stars (27 customer reviews)
 
 
 
 
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Most Helpful Customer Reviews

40 of 44 people found the following review helpful:
5.0 out of 5 stars This has been such a help, December 6, 2002
I just started a job as a secretary and my boss was no help in ttraining. I was lost. A friend recommended this book and it has been a lifesaver!! It has all the details and hints. After a couple of weeks, I looked like a pro.

If you are a boss, buy this book and make it part of your training. If you are a secretary like me, buy it and hide it in the drawer and next time you're stumped, I bet you find the answer here.

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26 of 28 people found the following review helpful:
5.0 out of 5 stars Good for Small Business, July 20, 2000
We run a small business and this book turned out to be a great resource for making us look like a big business. The best sections include standard letter addressing, punctuation, and title addressing.
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15 of 16 people found the following review helpful:
3.0 out of 5 stars Administrative Assistant & Secretary Handbook, May 27, 2007
This review is from: Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook) (Hardcover)
Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.
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Inside This Book (learn more)
First Sentence:
As an administrative assistant, you are hired to relieve your busy employer of a great deal of work, especially the details of office procedure and other matters that do not require your employer's personal involvement. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
postage statement, shot reprinted, basic data flow, basic checking account, special function keys, photography courtesy, much postage
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States, Microsoft Corporation, New York, Microsoft Word, Express Mail, Microsoft Outlook, The Honorable, The Reverend, First Class Mail, Lotus Notes, Microsoft Windows, Priority Mail, World Wide Web, Kyocera Optics, Kevin Wilson, Attorney General, Netscape Navigator, Adobe Acrobat, Jennifer Wauson, Standard Mail, Microsoft Works, New Jersey, Outline View, United Nations, Darlene Price
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Front Cover | Front Flap | Table of Contents | First Pages | Index | Back Flap | Back Cover | Surprise Me!
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