Customer Reviews

Administrative Assistant's and Secretary's Handbook (Administrative Assistant's & Secretary's Handbook)

5 star:		(18)
4 star:		(5)
3 star:		(3)
2 star:		(1)
1 star:		(0)

 

 

I just started a job as a secretary and my boss was no help in ttraining. I was lost. A friend recommended this book and it has been a lifesaver!! It has all the details and hints. After a couple of weeks, I looked like a pro.

If you are a boss, buy this book and make it part of your training. If you are a secretary like me, buy it and hide it in the drawer and next time you're stumped, I bet you find the answer here.

We run a small business and this book turned out to be a great resource for making us look like a big business. The best sections include standard letter addressing, punctuation, and title addressing.

Overall not bad. I ordered the book because I discovered general clerical tasks such as envelope & letter formats, answering phones, taking messages were not common knowledge to highschool graduates. This book gave our receptionist who had no office/clerical training good guidlines to follow. The computer section is outdated.

This is a book written in 1995 and yet there is a whole chapter on DOS and other outdated technology. No office still uses DOS! With the ever changing technology in today's world, the author would have been so much better off skipping that whole chapter. Letter formats and telephone etiquette will still apply ten years from now, but when talking of computers; today's newest is tomorrow's obsolete. So get this book for general office information but not to become computer savvy or to learn of the software businesses are now using.

This book is a good reference for any office assistant who wants a guide on such things as mail, telephone, addressing letters, grammar, punctuation, spelling, and computer usage. It's a useful guide for improving your skills and making yourself and your business look professional.

The CEO may seem indispensable, but little changes on a day-to-day basis if he or she is on vacation. On the other hand, if the CEO's administrative assistant (AA) is out of the office, things can break down fast. The CEO may be the public face of the organization, but the AA (executive secretary, office administrator) is its internal heart and soul. When people need things fixed, from copy machines to schedule conflicts, from lost documents to lost opportunities, they turn to the AA, the all-purpose office expert, who must be knowledgeable, friendly and approachable, even if the CEO is above the fray. Executive secretaries are expected to be superb generalists, able to do a million things efficiently, on time and well. And just how is this possible? Well, look at this big, fat manual for AAs and secretaries. It covers everything, from the elementary to the complex, from telephone procedures to recordkeeping, databases, technology, correspondence and more. If you are an AA or hope to be, this is the ideal guide, with all you need to know in one handy volume. getAbstract recommends it to office administrators in every industry.

This book is spectacular. It is up to date on everything. It defined exactly what my role will be in a job, the methods of being a savvy assistant and the explanations of duties is detailed and easy to follow. I have vowed to have this book in my desk at every assignment I work at.

It's like the Administrative Assistant's Bible!

We (group of secretary's)work in a school and let me tell you that this book has helped us to understand the importance of an assistant. How we are the leading role of our bosses, we need to be well informed about everything around us and our bosses so that business can run smoothly and not look bad when someone ask something and not have the correct answer. The book has become our inseparable partner, it helps us in everything we do.

This book met my needs for updating my secretarial resources. I haven't done administrative support for about 10 years and this brought me up-to-date on a lot of the changes. A worthwile addition to your library resources.

When I purchased this book, I was expecting basic information to review what I already knew about office administration duties, front desk, etc. I was wrong. This book resulted to be extremely helpful and I keep my copy at my office and use it as a reference or consultation guide whenever I am unsure of a new request or procedure. I was not too trhill about the computer hardware section because it is not my field of expertise but skipping that part, everything else in this book is of key importance in my opinion.