Administrative Excellence: Revolutionizing Our Value In The Workplace [Paperback]

Erin O'Hara Meyer (Author)

Book Description

Publication Date: April 30, 2005

Administrative Excellence is a unique book that speaks to the heart of corporate America administrative support staff. Administrative assistants, secretaries, office managers, and receptionists will learn what it takes to earn professional respect and gain a voice in today's workplace. Long overlooked and undervalued in the business world, they will discover five interpersonal strengths that ignite leadership, empowerment, and growth to increase job satisfaction and enhance performance.

Supervisors and managers will also benefit from the real-life examples and business models that illustrate the rewards of administrative staff development. Administrative Excellence convincingly shows that everybody wins by investing in the untapped potential of administrative professionals, including an organization's bottom line!

Editorial Reviews

About the Author

Erin O Hara Meyer, PHR, believes that administrative professionals are an untapped leadership resource in most organizations. A graduate of Bay State College with an A.S. Degree in Secretarial Science, Erin started her administrative career in a typing pool and ultimately because an Assistant Director of Human Resources overseeing a large administrative staff. Her experiences from both sides of the desk allow her to speak frankly and truthfully about the challenges faced by many manager-administrative teams. Erin is now an international trainer and consultant dedicated to the career development of administrative professionals. She believes, Every organization will benefit from a stronger, more productive, more professional administrative team!

"If administrative professionals around the world were to absorb and apply the tenets described in this book, the collective group would wield more power and productivity than any other workforce segment to date." -- Susan Fenner, PhD, Manager, Education and Professional Development, International Association of Administrative Professionals

"This book is a valuable resource for the administrative profession. The knowledge imparted is right on time to establish a mindset for all administrative professionals interested in career growth and development." -- Martel Robinson, Human Resources Project Manager, The Boeing Company

Product Details

• Paperback: 184 pages
• Publisher: Beaver's Pond Press (April 30, 2005)
• Language: English
• ISBN-10: 1592981054
• ISBN-13: 978-1592981052
• Product Dimensions: 8.3 x 5.7 x 0.6 inches
• Shipping Weight: 9.6 ounces (View shipping rates and policies)
• Average Customer Review: 4.5 out of 5 stars  See all reviews (2 customer reviews)
• Amazon Best Sellers Rank: #1,258,608 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

11 of 11 people found the following review helpful:

4.0 out of 5 stars Great and New Ideas, March 19, 2007

By 

B. Cameron "Proud EA" (Richmond, VA) - See all my reviews
(REAL NAME)   

This review is from: Administrative Excellence: Revolutionizing Our Value In The Workplace (Paperback)

So often, a book for Administrative Assistants has the "same ole stuff." While this book certainly covers some of the basics, there is a new and fresh approach to the profession. It is written as if the PA (Professional Assistant), as she calls us, is indeed a partner with their manager. The accountability and responsibilities are spelled out in a very professional manner. I truly enjoyed the read.

1 of 1 people found the following review helpful:

5.0 out of 5 stars A Source for Learning Adminstrive Excellence, May 13, 2010

By 

Performance Solutions, Roger Wenschlag (Minneapolis, MN) - See all my reviews
(REAL NAME)   

This review is from: Administrative Excellence: Revolutionizing Our Value In The Workplace (Paperback)

Today, in most organizations, administrative professionals conribute significantly to organizational performance. Good organizations prize them for the value they bring, while others, to their peril, may see them simply as overhead. Author Erin O'Hara Meyer, with 15 years of senior administraitive experience, outlines in clear, practical terms what it takes to be good admin person. Her book is filled with useful tips, techniques and self-study aids to enhance the reading expereince. Beyond that, the book would make a fine shelf reference for a organizational or personal library. Anyone considering this field of work, or who wants to sharpen her/his skills would find this book invaluable.