Customer Reviews

Adobe Flash CS3 Professional Upgrade [Old Version]

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I tried to use Flash CS3 upgrade which did not work. After I called Adobe CS and asked them why. They told me SORRY you can not upgrade one items from a package as Studio8 . You need to buy a full version. I could not return the package since it was opened software package. I sold it online but lost $60 . Thanks to Adobe.

I tried to upgrade Flash MX to Flash CS3 - not possible. The software (all Adobe software) has new SUPER conservative & ridiculously restrictive licensing. BEWARE

1) you cannot upgrade from a bundle, ie, Studio MX which includes Dreamweaver MX and Flash MX

2) you cannot upgrade from Flash 4 or version that is prior to MX

3) you cannot upgrade from a bootlegged or borrowed or otherwise non-registered version of MX. And you cannot register MX or older versions after the fact.

4) if you are able to install it on one computer, you will only be able to install it one more time on one more computer. AND you cannot use the application on those two computers at the same time, so they say.

5) if your computer craps out on you, you cannot reinstall it on your new computer, or your old computer once you get it fixed. And what happens if your computer craps out unexpectedly and you do not have the opportunity to de-activate and uninstall it? Well the Indians manning tech support don't have an answer for that. Their solution is to de-activate and uninstall it from the other computer it is on to reclaim your two activations.

Isn't this software a bit too pricey to be that stingy with licensing and usage? As a designer, I feel forced to pay and pay and play by whatever rules they make up for tomorrow, as they have the market cornered.

I have both Flash 8 Pro and MX Pro 2004 as studio versions. But Adobe completely fails to tell you that this WILL NOT upgrade a studio version of Flash. Even their website's requirements page says all you need is a full copy of Flash for the upgrade but does not mention that it cannot be a studio version. Deceiving product requirements. Called up Adobe and got angry that I had already opened and tried to install the software so they are processing a refund if I can produce the proof of purchase receipt, which I have. I'm sure CS3 rocks and hope that one day I'll be able to try it out. My review is ONLY on the upgrade process of this cd and Adobe's poor customer service.

*UPDATE* - Adobe has now thrice refused my refund request even though I've submitted the exact info they've requested every time. Horrible customer support that lies to you to get you off of the phone. DO NOT BUY THIS UPGRADE unless you are 100% positive you have a full standalone copy of one of the required versions of Flash.