Customer Reviews

Adobe Photoshop Extended CS4 Student Edition [Mac] [OLD VERSION]

5 star:		(11)
4 star:		(3)
3 star:		(0)
2 star:		(2)
1 star:		(4)

 

 

DO NOT BUY THIS PRODUCT! I purchased this while enrolled in a Community college digital photography class. After providing every piece of documentation to the third party verification company they still will not activate the product, and they only give you 15 days to do so and you lose your money. We sent: photocopy of drivers license, copy of receipt for class fees, copy of enrollment, copy of transcript, copy of everything they ask for and the third party verification service keeps denying it without any SPECIFIC reason why or any elaboration on what you need to do to correct whatever they are unsatisfied with. There is no phone # to talk to a human being, no email address for an individual...SHAME ON YOU ADOBE....

Hardly a need to comment on CS4, but perhaps some clarification on the registration process that, ironically with such a involved/sophisticated program, so many have struggled with (it is simple & straightforward). 1st, and important to note, the registration has NOTHING to do with Amazon - it doesn't matter how one obtains the product. The registration process is performed by a 3rd party "eligibility verification service", Identit-E, LLC, who does not appear to have ties to either Adobe or Amazon. The process and requirements can also be reviewed PRIOR to buying for those with worries - simply go to [...]. And, at least on the 10/08 printing of my instructions (not specific to the Mac or Windows version), the link IS written correctly. Note Amazon's page for the CS4 Extended Student Edition states it was 1st available on Amazon 24NOV08 (i.e., well after the instructions were printed).

With all that said, my registration was relatively painless and easy - CERTAINLY worth the effort considering the substantial discount Adobe gives on the Student Editions! And note Adobe will readily state the ONLY difference between the Student and regular editions is (effectively) the packaging - i.e., the Student Edition requires the verification process to obtain the Serial Number, whereas the regular edition has the Serial Number on a sticker already on the purchased product. Regardless, the product will work (immediately) as a 30 trial while one completes the registration and obtains the Serial Number (necessary for permanent registration/activation). And lastly note Adobe is quick to answer their (free) 800-833-6687 Customer Service number to answer any questions! Personally, I highly recommend both the product AND Amazon - who even had the best deal!

Be careful before purchasing this product from AMAZON. We thought we were getting a Student version, but it turned out to be a college student only version after we opened and tried to access the software. Adobe would not allow us to access the software because it was summer and school wasn't in session and we needed to be in college not high school. Thus, we lost all our money since Amazon doesn't take back software that's been opened The verification process took weeks so we would have missed the return date anyway, even if a date was possible. Not a good experience.

The independent verification service is obscenely slow. The process and submission requirements are significant and feedback is non-existent. Bottom line -- better to go with a different product, or pay for a non-student version if you can -- than to subject yourself to this process. Shame on you, Abobe. Everyone, even students, have enough demands on their time that we do not need more, seemingly fruitless, ones added by a damn software company.

Yep, should have listened. Product arrived today, but would not install beyond a two second "checking configuration" script, then an error message to contact customer service (no contact info or error code given). I'm on hold now (30 minutes) waiting to confirm ownership and get my Educational License serial number -- this is required for tech support, but does not promise to make the installation work. Buyer beware, we are current full-time students but should have waited to buy through our school's site, I guess? (PS. the free trial version didn't work either on our brand new MacAir)

Had absolutely no problems purchasing or registering PS CS4 extended. Product arrived on time and as advertised.
Just like anyone else, I was panicking about the not so straight forward process of obtaining the serial number. My two cents - read through the requirements provided in [...] and ensure you have everything in place before ordering photoshop or else you may regret. In my case, the serial number arrived within a day and I am a satisfied customer.

I am a community college student, and bought CS4 from Amazon. I did not have any problem with getting the license key as reported on these reviews. Got the package in the afternoon, sent in the required IDs to the website as per instructions on the package, and got the License keys the next day morning. Did not have any issues with installation, everything looks great. The price is so great, it is 125$ less than the price I would have paid at the community college book store. and, obviously it is almost 600-700 less than the regular edition

Without any doubt, I can recommend this.

I was getting a little worried after reading all the reviews of people having problems getting their serial numbers. Especially after shelling out $200 and fearing it would be completely wasted. I didn't have any problems. I just uploaded my student I.D., driver's license and tuition bill for good measure. I also used my student e-mail address. I received by serial number the next day. I installed everything days before with no problem and just used the 30 day trial until the serial number was emailed to me. Pretty easy and uploading everything and everything was definately worth it for the substantial student discount. I think some may be having a problem because I think you have to be an actual student not a continuting education student or someone taking a photography class for example.

I bought this with some apprehension. But the 80% discount from full retail helped me make the decision.

When the product camein I opened the box and found the requirements, it requires a College Student Photo ID with a date on it to verify your eligibility. I had not gotten one so I went over to student services and got one I submitted a scan of it along with the serial number, and other info(address, email, etc..) via the web site at 4:00 pm Wednesday and got my serial numbers at 7:30 AM Thursday. Pretty easy process.

If you do not have a college Photo ID. You have to submit some form of valid photo id plus proof that you are attending college( a receipt for courses, grades, etc..)

Pretty easy process. I am not sure what happened to the other posters here but it worked fine for me. Perhaps after hearing complaints they fixed the process. Either way the system seems to work fine.

Now I can look forward to my Photoshop class and learning this program.

My Photoshop for MAC is working wonderfully!! Have never had any problems with it whatsoever. I am not sure why so many seem to be having a problem with getting the serial number from Adobe. I went to the website, attached my ID as a JPEG, and had an email within an hour or two with my registration number....it was very simple and hassle free.
I recommend this product to anyone in the market.