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Advanced Selling Strategies: The Proven System of Sales Ideas, Methods, and Techniques Used by Top Salespeople Everywhere Paperback – August 27, 1996


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Product Details

  • Paperback: 429 pages
  • Publisher: Simon & Schuster (August 27, 1996)
  • Language: English
  • ISBN-10: 0684824744
  • ISBN-13: 978-0684824741
  • Product Dimensions: 8.4 x 5.5 x 1 inches
  • Shipping Weight: 13.4 ounces (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (51 customer reviews)
  • Amazon Best Sellers Rank: #26,734 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

MARGARET MCBRIDE LITERARY AGENT

Excerpt. © Reprinted by permission. All rights reserved.

Chapter 1

THE PSYCHOLOGY OF SELLING

Some salespeople always do well, no matter what is happening around them. They make excellent money, live in nice homes, drive new cars, and dine in fine restaurants. They always seem to have money in their pockets and in their bank accounts. Most of all, they are happy, optimistic, positive, friendly, relaxed, and seem to be in complete control of themselves and their lives. They are the top salespeople in every organization and their companies are dependent upon them for continued sales results.

Thousands of hours and millions of dollars have been spent studying the most successful salespeople in our society. They have been interviewed exhaustively, as have their customers, co-workers, and managers. Today as a result of this research, we know more about what it takes for you to be one of the best in your business than we have ever known before. And the most important thing we have learned in all these studies is that selling is more psychological than anything else.

One of the most important principles ever discovered in the field of human performance is called the "winning edge concept." This concept states that "small differences in ability can translate into enormous differences in results." What this means is that if you become just a little bit better in certain critical areas of selling, this slight improvement can translate into a substantial increase in your sales results. You may be on the verge of a major breakthrough in your sales career at this very moment by lust learning and practicing one small thing that is new and different from what you have done before. If a racehorse comes in first, even by a nose, it wins ten times the prize money of the horse that comes in second. Does this mean that the horse that wins by a nose is ten times faster than the horse that comes in second? Of course not! Is the horse that wins by a nose twice as fast, or 50 percent faster, or even 10 percent faster? The horse that wins is only a nose faster, but that translates into ten times the prize money.

By the same token, the salesperson who gets the sale for himself and his company gets 100 percent of the business and 100 percent of the commission. Does this mean that his product is 100 percent better than that of the competition, or 100 percent cheaper? Of course not! His product may not even be as good and it may cost more than that of the competitor, but the top salesman gets the sale nonetheless. The person who gets the sale is, in most cases, not a lot better than the person who loses the sale. He or she merely has the winning edge, but that's all it takes to get 100 percent of the business.

This concept is vital to your success. You may have heard of the Pareto Principle, the 80/20 rule, which, as it applies to sales, says that 80 percent of sales are made by 20 percent of the salespeople. Depending upon the sophistication of the industry and the overall level of training, the ratio can be 90/10 or 70/30, but in large national sales forces, the 80/20 rule holds true. Twenty percent of the salespeople make 80 percent of the sales and earn 80 percent of the commissions, while 80 percent of the salespeople make only 20 percent of the sales and share only 20 percent of the commissions.

What this means in dollar terms is remarkable! If ten salespeople are making a total of $1 million in sales in a given period, this means that two of the salespeople are making $800,000 of sales or approximately $400,000 each, and eight of the salespeople are making $200,000 of sales, or $25,000 each on average. This is a ratio of 16 to 1. The top salespeople are outselling the bottom salespeople by sixteen times!

This difference in sales results cannot be explained simply by sales technique and methodology. There is something else going on, and that something else is the mind-set or psychological state of the salesperson.

In every large company, it is common for some salespeople to be earning $25,000 a year while other salespeople are earning $250,000 a year, a difference of ten times. They are all selling the same product, to the same people, at the same price, under the same competitive conditions, into the same market, and out of the same office.

Is the person earning ten times as much as the other working ten times as hard, putting in ten times the number of hours? Does he or she see ten times the number of prospects?

Is it possible for the high-earning salesperson to be ten times better, in any area, than the person earning one tenth as much? Of course not.

In fact, sometimes the person earning ten times as much as the other salesperson in the office is younger, has less education, sees fewer people, works fewer hours, and has less experience than the long-term professional who is barely making a living.

This book will show you how to move into that top 10 percent of salespeople, to become one of the highest paid people in America, and to achieve all of your goals and dreams in this wonderful profession. And this requires, more than anything else, that you develop the winning psychological edge, which we will talk about through the rest of this chapter.

ATTITUDE VERSUS APTITUDE

The 80/20 rule is as applicable to individual salespeople as it is to large sales forces. Fully 80 percent of your success as a salesperson will be determined by your attitude and only 20 percent by your aptitude.

A positive mental attitude, or a constructive and optimistic way of looking at yourself and your work, goes hand in hand with sales success in every field and in every market. Developing this attitude of unshakable self-confidence and enthusiasm, no matter what is going on around you, is your passport to greatness in selling.

The 20 percent of sales effectiveness that comes from product knowledge and professional selling skills is extremely important as well. It is only when you are thoroughly knowledgeable about what you are selling and thoroughly skilled in your ability to present it effectively that you develop the confidence and self-assurance upon which a positive mental attitude depends. We will talk more about this in later chapters, but for now, let's continue our discussion of attitude.

The quality of your thinking determines the quality of your life. If you improve the quality of your thinking, in any area, you will improve the quality of your life in that area. By using your mind, your ability to think, you take charge of your life and determine your own destiny. You move from being powerless to being powerful. You determine everything that happens to you by the way you think about it, in advance. You may not be what you think you are, but what you think, you are!

The most rapid and positive changes in your personality and your sales results come about when you change your thinking about yourself and your possibilities. When you reprogram your subconscious mind so you feel a sense of personal power and control, every part of your life begins improving immediately. As William James of Harvard wrote in 1905, "The greatest revolution of my generation is the discovery that individuals, by changing their inner attitudes of mind, can change the outer aspects of their lives."

The very best salespeople have an attitude of calm, confident, positive self-expectation. They feel good about themselves and they have a quiet faith that everything they are doing is contributing toward their inevitable success. They are relaxed about their lives and their careers. They know, in their hearts, that they are good at what they do, and their customers know it as well. Often, their customers decide to buy from them even before they've made a sales presentation or described their product or service. They are the champions of selling everywhere. And because of the Law of Cause and Effect, you can become one of them by developing the same attitudes and attributes that they have.

SELF-CONCEPT: THE MASTER PROGRAM OF PERFORMANCE

One of the greatest breakthroughs in human performance and effectiveness in the twentieth century is the discovery of the self-concept. Your self-concept is the bundle of beliefs that you have about yourself and your world. It is the master program of your subconscious computer. These beliefs began forming with your very first experiences as an infant. Over the years, you have absorbed a complex series interwoven ideas, doubts, fears, opinions, attitudes, values, expectations, hopes, phobias, myths, and other impressions. You have taken them into your mind and accepted them as true. These are the operating instructions of your subconscious computer and they control everything that you say, do, think, and feel. In the absence of any deliberate change on your part, you will continue doing, thinking, saying, and feeling very much the same things indefinitely.

Just as you have an overall self-concept, or composite idea of who you are and what you can do, you also have a mini-self-concept for each individual part of your life. These mini-self-concepts determine how you think, feel, and perform with regard to people, sports, health, relationships, work, learning, creativity, and everything else you do.

You have a mini-self-concept for how much money you earn, as well. Whether or not you are happy with your income, it is the amount you have programmed yourself to earn, based on your past earnings and your current belief system. It is your self-concept level of income. It is the cumulative total of all your experiences with earning money since you got your first job. It is a part of your subconscious programming, and you tend to earn that amount even if you change jobs or move to another city. It is locked in.

In fact, this self-concept level of income is so deeply ingrained that if you earn much more or less than your current level of income, you will feel distinctly uncomfortable. Even thinking about earning substantially more or less than you're accustomed to will make you ...

More About the Author

Brian Tracy is Chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations.

Brian's goal is to help you achieve your personal and business goals faster and easier than you ever imagined.

Brian Tracy has consulted for more than 1,000 companies and addressed more than 5,000,000 people in 5,000 talks and seminars throughout the US, Canada and 55 other countries worldwide. As a Keynote speaker and seminar leader, he addresses more than 250,000 people each year.

He has studied, researched, written and spoken for 30 years in the fields of economics, history, business, philosophy and psychology. He is the top selling author of over 45 books that have been translated into dozens of languages.

He has written and produced more than 300 audio and video learning programs, including the worldwide, best-selling Psychology of Achievement, which has been translated into more than 20 languages.

He speaks to corporate and public audiences on the subjects of Personal and Professional Development, including the executives and staff of many of America's largest corporations. His exciting talks and seminars on Leadership, Selling, Self-Esteem, Goals, Strategy, Creativity and Success Psychology bring about immediate changes and long-term results.

Prior to founding his company, Brian Tracy International, Brian was the Chief Operating Officer of a $265 million dollar development company. He has had successful careers in sales and marketing, investments, real estate development and syndication, importation, distribution and management consulting. He has conducted high level consulting assignments with several billion-dollar plus corporations in strategic planning and organizational development.

He has traveled and worked in over 80 countries on six continents, and speaks four languages. Brian is happily married and has four children. He is active in community and national affairs, and is the President of three companies headquartered in Solana Beach, California.

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Customer Reviews

4.7 out of 5 stars
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I found this book to be well constructed and easy to follow.
Eva Stanton
This book is a must read for anyone who owns a business, runs a business, does sales, or just wants to improve their character.
DeerJerkyDave
Brian Tracy's system is, in my opinion, the best system for sales success around.
bwwhel@li.net

Most Helpful Customer Reviews

47 of 48 people found the following review helpful By A Customer on May 2, 1998
Format: Paperback
I have been an astute student of Brian Tracy since 1989. My introduction to Mr Tracy was "The Pyschology of Selling" and "The Phoenix Seminar-Pyschology of Achievement" . His programs have made a powerful impact on my life, in my sales career and in personal relationships as well. I was able to rebuild myself from the inside out and completely turn my sales career around. I went from 64th out of 66 in my sales group to 3rd out of 75 in one month! Brian's books are as easy to read as his tapes are easy to listen to. If you want to jump start your sales career--this is the bok to buy!
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20 of 20 people found the following review helpful By A Customer on June 16, 2004
Format: Paperback
The rules in selling have changed. Customers are smarter now and the old methods no longer work. In this 430 page bible on selling, Brian Tracy takes his 30 years of sales experience and shows you the sales ideas, methods and techniques used by top salespeople everywhere.
In a key chapter, Tracy explains the 7 mental laws of sales success. According to Tracy, "When you organize your life and activities in harmony with these laws your career will take off."
Also recommend Be A Sales Superstar: 21 Great Ways to Sell More, Faster, Easier in Tough Markets.
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26 of 28 people found the following review helpful By Kenneth Calhoun on August 18, 2005
Format: Paperback
Brian Tracy's very detailed, thoughtful pro selling book is a "salesman's best friend", and along with books from others such as Schiffman and Gitomer, is essential for successful salesmanship.

What impressed me most about this book is the experience that comes through; Tracy is an authentic, proven sales professional who reveals hundreds of techniques that are crucial for successful salesmanship.

If I was a sales manager, I'd require all new sales reps to read this book, and make elements of it the foundation for sales training programs.

It's very detailed, advanced, non-gimmicky, and intelligent. Unlike other books, this doesn't have the old-school cliche'd "rely on different phrases" substitute for salesmanship; instead Tracy offers us a rare, advanced glimpse into the inner workings of a true sales professional.

This one's a winner and a must-read, I still periodically re-read it myself and pick up new insights I use in my own sales processes. Terrific book, this is one of the top 10 on sales I'd recommend to anyone who wants to become more successful (regardless of experience!) in their salesmanship.

Nice work - thanks, Brian!
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11 of 11 people found the following review helpful By CyberMan on October 12, 2006
Format: Paperback
Although this book was written over ten years ago, Advanced Selling Strategies is still Brian Tracy's best work on selling and perhaps, the best book period on the subject of selling that is on the bookshelves today.

I started in phone sales back in 1993. Using the techniques Brian discloses, I went from tied for last place - 68th out of 68 people in March 1993 to 3rd out of 75 people doing about $100/day in sales to doing over $1,500/day in sales one month later in April 1993! His techniques work.

The magic of Brian is that he helps bring out the inner power that lies dormant inside all of us while providing powerful sales techniques. His sales techniques are low key, friendly and non threatening to the prospect.

Brian shows you how to change you self image as a sales person. Not just the hookey-pookey rah-rah positive stuff, but how to see yourself as a consultant rather than a sales person as well as how to see yourself as a success.

Using the phrase, "I'm not trying to sell you anything." Has worked wonders in opening doors for me. Other phrases like, "That is an interesting question, why did you say that?" "How exactly do you mean?" "Why did you ask that?" Surprisingly are non threatening and get the prospect to open up.

And I really benefitted from the 20 idea method for unleashing creativity. Spending an hour a day, every morning reading has made a major impact on my sales not to mention listening to tapes in my car and watching videos at home.

Brian's mental techniques of practice, drill, rehearse along with affirmations and visualization helped me probably more than anything. I agree with Brian that with affirmations and visualization, your future in sales is UNLIMITED!!!
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14 of 16 people found the following review helpful By carl brandon on November 20, 2005
Format: Paperback
Brian Tracy offers everything you need to become a champion in selling. You will learn the attitunal skills and selling skills. You will learn consultative selling skills and closing skills. Best of all, this book was written by a man who has been and still is a great salesman. However, the ability to sell and teach is unique and Brian has this quality.

Also recommend The Pyschology of Selling by Brian Tracy, a great companion to this book.
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7 of 7 people found the following review helpful By Mr. Marcel Raffoul on April 11, 2000
Format: Paperback
This Book deserves to be teached for all sales people both novice and professionals. it includes all steps in the sales cycle and the "to do"s and "not to dos" and blunders to avoid.
But most importantly, he emphasizes the importance of self-development as a key step in improving your life in general and your inter-personal skills.
Some Drawbacks though : 1- although easy to read the Book is not well designed and it feels like reading a newspaper, you can bearly find a space in the pages. 2- There are repetitions through the end, which is good if you're the kind who reads a book once but for someone who takes notes, I find it annoying and disagree with the common idea that a good book should be 300+ pages long.
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