Advising Upwards [Hardcover]

Lynda Bourne (Author)

Book Description

Publication Date: September 1, 2011 | ISBN-10: 0566092492 | ISBN-13: 978-0566092497

While much has been written about leadership and team building, there are major gaps in thinking and research about how to ensure that senior stakeholders support the progress of the activities for which they are accountable as sponsors or senior executives. The central role of stakeholders in the successful delivery of organisational strategy is becoming increasingly recognised, as is the importance of developing a sponsor culture to support more collaborative practices within the organisation. Building, and managing, relationships with senior (upwards) stakeholders is essential for success. "Advising Upwards" makes a detailed examination of stakeholder relationship management. Senior managers usually move up through the organisation on the basis of command and control management; once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ). Awareness of difficulties that senior stakeholders may face provides teams with an understanding and drives effective approaches for communication between the team and sponsors about what they need management to do to enable the teams to be successful. Case studies and stories from experts illustrate practical, structured approaches that enables the teams to develop robust relationships with senior stakeholders and will result in their 'being heard' and 'being extraordinary'.

Editorial Reviews

About the Author

Dr Lynda Bourne, PMP, MACS(snr), FAIM is an award winning project manager, consultant and trainer with 20 years professional industry experience. Lynda was the 2003 winner of PMI Australia's 'Project Manager of the Year' award and was granted PMI's Robert J Yoursak tuition scholarship for the 2004/2005 academic year, for completion of her doctoral dissertation for the award of Doctor of Project Management. She is a recognised international authority on stakeholder management and the 'Stakeholder Circle' visualisation tool, presenting at conferences and seminars in Europe, Russia, Asia, USA, New Zealand and Australia to audiences of project managers in the IT, construction, defence and mining industries, and has published papers in many academic and professional journals. A Certified Computer Professional (CCP) in the Australian Computer Society (ACS), she is a member the Academic Board of ACS Education and a tutor for one of the modules in the Certification Program - Business, Legal and Ethics. Lynda is a certified assessor and tutor for PMI's Global standard for Organisational Project Management Maturity (OPM3) ProductSuite and Chairman of the Examination Board. She has extensive experience as a Senior IT Project Management Consultant specialising in delivery of IT and other business-related projects within the telecommunications and utilities sector, in the Asia Pacific Region. Dr Bourne's career has combined practical project experience with business management roles and academic research to deliver successful projects that meet stakeholders' expectations. Highlights of her career have included: leading the development of the Stakeholder Circle[trademark] methodology and tool; Program Director leading development of programs for mentoring and coaching project managers, and innovative program of apprenticeships to assist engineers and technical specialists make the transition to project management; the successful implementation of project management support solutions integrating SAP with Primavera; the development of innovative Program Offices to provide support services for planning, reporting and other technical support services to IT development groups; leading RFT development and response teams in Australia and South-East Asia. Advising Upwards is a companion volume to Lynda Bourne's Stakeholder Relationship Management, also published by Gower.

Product Details

• Hardcover: 346 pages
• Publisher: Gower (September 1, 2011)
• Language: English
• ISBN-10: 0566092492
• ISBN-13: 978-0566092497
• Product Dimensions: 6.7 x 9.5 inches
• Shipping Weight: 2 pounds
• Amazon Best Sellers Rank: #3,191,018 in Books (See Top 100 in Books)