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In The Age Of The Smart Machine: The Future Of Work And Power
 
 
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In The Age Of The Smart Machine: The Future Of Work And Power [Paperback]

Shoshana Zuboff (Author)
4.2 out of 5 stars  See all reviews (5 customer reviews)

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Book Description

October 2, 1989
A noted Harvard social scientist documents the pitfalls and promises of computerized technology in business life.

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Editorial Reviews

From Publishers Weekly

Zuboff asserts that the computer is paving the way for a redistribution of authority in the workplace. "Geared to managers and information-systems experts, her findings, though ponderously written, will be of value to those who want to get the most knowledge and power from computerization," said PW.
Copyright 1989 Reed Business Information, Inc.

Product Details

  • Paperback: 490 pages
  • Publisher: Basic Books (October 2, 1989)
  • Language: English
  • ISBN-10: 0465032117
  • ISBN-13: 978-0465032112
  • Product Dimensions: 9.1 x 6.6 x 1.3 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (5 customer reviews)
  • Amazon Best Sellers Rank: #656,556 in Books (See Top 100 in Books)

 

Customer Reviews

5 Reviews
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Average Customer Review
4.2 out of 5 stars (5 customer reviews)
 
 
 
 
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17 of 17 people found the following review helpful:
5.0 out of 5 stars An historically informed interdisciplinary account of work., February 3, 1998
By A Customer
This review is from: In The Age Of The Smart Machine: The Future Of Work And Power (Paperback)
I use this text in a course called "Work and Community" because it shows how various disciplines--history, philosophy, sociology, cognitive psychology --can inform discussions about how work is organized, and the kinds of power or authority relationships that workplaces, especially those where computers have changed the nature of work, abound. What's particularly interesting for me is the way Zuboff hits on the sort of literacy encouraged by computerized workplaces, and how information sharing requires real re-thinking of traditional roles of managers. In addition, the historical treatment of management as a developing professional competence would be critically enlightening for those who tend to study "business" as if it were merely a skill to acquire, rather than something with a history to be understood.
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14 of 14 people found the following review helpful:
5.0 out of 5 stars Lead with the subtitle "The Future of Work and Power....", July 1, 1997
By A Customer
This review is from: In The Age Of The Smart Machine: The Future Of Work And Power (Paperback)
Zuboff's book should have been titled "The Future of Work and Power in the Age of the Smart Machine," because while the book does speak to the increasing computerization of the workplace, it does so in an historical context regarding how power has been and might be distributed between worker and manager. Automation is the effort to remove human skill from work, making humans the servants of the "smart machine." Informating is the way in which the computer can potentially change the workplace by distributing "management information" and power to the workers, making them co-equal partners in the enterprise. Zuboff suggests we still have a choice about which way to go, despite our self-protective impulses
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12 of 13 people found the following review helpful:
5.0 out of 5 stars 14 years and still looking good, August 19, 2002
By A Customer
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This review is from: In The Age Of The Smart Machine: The Future Of Work And Power (Paperback)
I re-read this book again this year (2002) after a decade of its first publication in 1988, it still looks amazingly current, especially consider internet's wide adoption since 1995.

It was as though the smart machines and their relationships with human workplace has not changed since 1988. Even in silicon valley where I work, with so many tech companies with managers trained in technology background, their orgazniations keeps failing by repeating the single-minded strategy - replace human with technology.

As long as corporate America keep ignoring the main advice of t this book - that to fully utilize technology you have to understand the non-technical aspects of it (historical, psychological, social) - real productivity gain might be limited, until maybe we move everything to Bangalore, India.

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