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Knowledge Management (KM) is defined as a systematic, holistic approach for sustain-ably improving the handling of knowledge on all levels of an organization (individual, group, organizational, and inter-organizational level) in order to support the organization's business goals, such as innovation, quality, cost effectiveness etc. (cp. [33]).
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Key Phrases - Statistically Improbable Phrases (SIPs):
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expected situated actions, interaction protocol ontology, implicit culture phenomenon, implicit culture support, cultural constraint theory, cartella clinica, learning knowledge maps, daml markup, ontological parent, helper indication, interaction protocol descriptions, personal information agents, spreading activation framework, corporate semantic web, distributed knowledge management, distributed organizational memories, animated conversational agents, helpdesk system, talk ontology, mediated knowledge management, talk announcements, inferred attributes, organizer agent, knowledge management framework, indexing units
Key Phrases - Capitalized Phrases (CAPs):
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Spring Symposium, Springer-Verlag Berlin Heidelberg, New York, Stanford University, World Wide Web, Palo Alto, Cambridge University Press, Intelligent Systems, International Workshop, Incremental Automation, Springer Verlag, University of Trento, Spring Symposia, Uncle Derek, Academic Press, Document Paths List, Kluwer Academic Publishers, Menlo Park, Morgan Kaufmann, Bob Jane, Bringing Knowledge, Contextualized Filters, Cooperative Information Agents, Internet Computing, Oxford University Press
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