About the Author
Mary Ann Bopp, Manager of Career Development in IBM’s Center for Learning and Development, leads design, development, and deployment of numerous IBM global career development initiatives and related processes. She has 21 years of corporate education, training, performance consulting, and project management experience, as well as 10 years of management accounting experience.
Diana A. Bing recently retired as IBM’s Director for Professional Development and Enterprise Learning after 31 years with the company. She led IBM’s strategic efforts to plan and deliver programs that develop IBM’s employees and enrich the company. She currently is an executive and professional coach, supports nonprofits, and is involved in developing programs regarding women and diversity.
Sheila Forte-Trammell, Learning Consultant in IBM’s Center for Learning and Development, has held HR positions ranging from Placement Counselor and Recruiting to Multicultural People in Technology Program Manager. She has had responsibility as a Human Resources Partner and for several of IBM’s career development programs. She is now focused on expanding IBM’s Global Mentoring Program as a business imperative across the many borders of IBM’s employee population.
Sheila Forte-Trammell and Diana A. Bing are coauthors of Intelligent Mentoring: How IBM Creates Value through People, Knowledge, and Relationships.