Air Carrier MRO Handbook [Hardcover]

Jack Hessburg (Author)

Book Description

Publication Date: December 13, 2000 | ISBN-10: 0071361332 | ISBN-13: 978-0071361330 | Edition: 1

A-Z fact-packed guide to MRO leadership and training

Industry shorthand for maintenance, repair, and overhaul, MRO is the key to air carrier safety and profitability (it could help you see as much as 25% growth over the next 5 years!). Written by Jack Hessburg, the award-winning chief mechanic and developer of the Boeing 777's computerized maintenance system, Air Carrier MRO Handbook fully explains and illustrates MRO in air carrier operations with charts, graphs, forms, tables, data, statistics, and figures -- the most complete and usable collection of MRO data ever assembled. This expert tunes up your knowledge base so you can streamline all phases and facets of operation. This is the resource you need to help your managers, engineers and technicians work within the industry's guidelines and interdependent network to facilitate partnerships, leadership, and profits.

Editorial Reviews

From the Back Cover

Jack Hessburg has the ideal background to provide a valuable reference book on air carrier maintenance operations. His long career at Boeing was centered around worldwide customer airline support, and his eventual assignment as the principal maintenance representative on the B-777 design team helped Boeing provide a customer-friendly, easy- to-maintain, and extremely reliable airplane. Jack Hessburg knows his subject and this book can help anyone to understand the complex issues of U.S. air carrier operations.
—Gordon Bethune, Chairman, Chief Executive Officer Continental Airlines, Inc.

"A must read."
--Frank Jackman, Editor in Chief, O&M magazine

Tune up your knowledge base. Sharpen your vision. Streamline all phases and facets of operation. And get ready for 25% growth over the next 5 years.

*Reach "faster, better, cheaper" goals with streamlined MRO strategies
*Get an incisive, brilliant probe of this fast-changing, fast-growing industry sector
*Discover insights, pointers, and stratagems for managers, executives, designers, developers, technical staff, equipment manufacturers, and anyone who needs a clear-eyed, farsighted overview of MRO
*Work within rule, regulatory, paperwork, and industry interdependency constraints
*Locate facts and figures quickly with tables, charts, forms, graphs, and the most complete collection of MRO data ever assembled
*Develop leadership and expertise with the first handbook in the field
*Written by the Lifetime Achievement award-winning chief mechanic and developer of the Boeing 777's computerized maintenance system

Airworthiness, efficiently and legally. That's what MRO is all about. Industry shorthand for maintenance, repair, and overhaul, MRO spells air carrier profitability and safety. And Jack Hessburg's Air Carrier MRO is the key to stellar-level MRO leadership and training.

About the Author

Jack Hessburg was chief mechanic on Boeing's 777, and the creator of the 777's computerized maintenance design, the crowning achievement of his 25-year career with Boeing. He was recently awarded Overhaul & Maintenance magazine's Lifetime Achievement Award for his contributions to air carrier MRO and to the 777's system. He lives in Issaquah, Washington.

Product Details

• Hardcover: 352 pages
• Publisher: McGraw-Hill Professional; 1 edition (December 13, 2000)
• Language: English
• ISBN-10: 0071361332
• ISBN-13: 978-0071361330
• Product Dimensions: 9.1 x 6.1 x 1.4 inches
• Shipping Weight: 1.8 pounds
• Average Customer Review: 3.0 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #798,245 in Books (See Top 100 in Books)
  • #92 in Books > Professional & Technical > Transportation > Aviation > Repair & Maintenance

More About the Author

Discover books, learn about writers, read author blogs, and more.

Customer Reviews

Most Helpful Customer Reviews

15 of 15 people found the following review helpful:

3.0 out of 5 stars An OK Introduction to a Complex Subject, January 7, 2001

By 

Tom Ferrell (Charlottesville, VA USA) - See all my reviews
(REAL NAME)   

This review is from: Air Carrier MRO Handbook (Hardcover)

I had long anticipated the release of this book, having had the good fortune to work with the author at Boeing on the 777 in the mid-90's. I received my copy about four days ago and just completed reading it cover to cover including reviewing the enclosed CD ROM. Let me start with the CD. It contains a special addition of the Computerized Aviation Reference Library published by Summit Aviation. The CD that comes with the book is little more than an advertising gimmick for the full product. It includes only a small portion of the overall library and surprisingly, not even the most salient parts relating to the book. For example, FAR Part 145 which governs Repair Stations is omitted. Somewhat strange for a book with Repair in the Title.

As for the book, it provides a pretty good introduction to aircraft certification and air carrier maintenance. Unfortunately, almost half of the book is devoted to the former item, something that is well covered in the literature. The book opens with a discussion of how laws are made, something quite afield from day-to-day MRO activity. There are also numerous typos and editorial errors that hint at the book being rushed to the publishing house. Cases in point, the wrong name for FAR part 21 in Table 4-1 and the technical error of separating the discussion of Bilateral Airworthiness Agreements (BAAs) from Bilateral Aviation Safety Agreements. The latter is replacing the former, a point missed in the book. The book also comes with a fair amount of politicking by the author, most egregious in Chapter 6 on Airworthiness Directives. It would seem more appropriate in this type of book to explain what AD's are and how they operate than lecture the FAA on the proper way to write them.

The reader is not really introduced to maintenance practices until page 245, almost exactly two-thirds of the way through the book. Remember this is what the book was supposed to be a handbook of to begin with. The maintenance discussion is good as far as it goes, but really needed another hundred pages to do it justice. One last point, the book could really use a scrub for acronyms. In many cases, the reader is left to wonder what is really being discussed. Not everybody knows that an FSEU is a Flap/Slat Electronics Unit! I would suggest that this book needs a fairly rapid revision to correct numerous technical errors, a new title, and certainly a lower price. Jack - you needed and deserved a better editor.

5 of 5 people found the following review helpful:

2.0 out of 5 stars The title is a misnomer, August 15, 2003

By 

"mwdenis" (Atlanta, GA) - See all my reviews

This review is from: Air Carrier MRO Handbook (Hardcover)

The title of this book should have been, "An OEM's Perspective on Air Carrier Regulatory Requirements for MRO and Aircraft Certification." I would have bought this title but at least I would have known what I was getting.

According to the Book Discription, "Air Carrier MRO Handbook fully explains and illustrates MRO in air carrier operations ... tunes up your knowledge base so you can streamline all phases and facets of [maintenance] operations.

According to the Book Info, "A guide to the maintenance, repair and overhaul of airplanes. Offers strategies to reach maintenance goals better and faster, ..."

This book does neither and proves once again why operators/maintainers are the source of MRO excellence and not the OEMs. MSG-3 and RCM are given minimal coverage, one chapter in Part 4, and neither Nowlan and Heap nor their seminal report "Reliability Centered Maintnenance" aren't even mentioned! The statement on page 251 in explaining RCM, "Its applicaion is, therefore, limited to items whose failure during airplane operation will not have catastrophic consequesnces" is flately wrong. Fifty pages in Part 4 are given to Continued Airworthiness Programs and 20 pages are given to Scheduled Maintenance. I will grant that a lot of what's in chapter 12 CASS Programs belongs somewhere else.

There is little to nothing in this book about Maintenace Program/Task Scheduling Optimization, Capacity Planning, Flight Operations integration, AMT shift bidding, union and HR relations, business and technical metrics, profitability in MRO insourcing, the list goes on and on. Again, refering to the book discription, "Offers strategies to reach maintenance goals better and faster, ...". Well this book doesn't discuss Technical Dispatch Rate, Maintenance CASM or even Form 41 basic metrics! How can it say it offers strategies to reach maintenance goals and not even discuss the basic metrics of those goals?

I've only spent 16 years in military and commercial MRO, so I do not have the wealth of experience that Mr. Hessburg has (and I mean that very sincerly), but I would warn the potential buyer that this book doesn't address the arms reach handbook resources that my clients nor myself need.

3 of 4 people found the following review helpful:

4.0 out of 5 stars Good Reference, December 16, 2001

By 

Mr. MA GOMBA "MSc Aircraft Airworthiness and ... (South Africa) - See all my reviews
(REAL NAME)   

This review is from: Air Carrier MRO Handbook (Hardcover)

I am doing an Airworthiness Masters and I found this book being helpful on other issues not well defined in class. I could have gave it 5 stars but because it excluded Far145, I gave it four stars. I hope Jack you will revise the book and include this important part that regulate the MRO stations.Good job Jack