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Airline - The Complete Season 1 (2004)

Frank Carson , Lenny Wilson , Jim Warren , Jo Inglott  |  NR |  DVD
4.8 out of 5 stars  See all reviews (23 customer reviews)


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Product Details

  • Actors: Frank Carson, Lenny Wilson, Chip Coffey, Martie Duncan, Antonio Fargas
  • Directors: Jim Warren, Jo Inglott, John Mounier, Lee Servis, Matthew Barbato
  • Producers: Anita Shah, Charles Tremayne
  • Format: Closed-captioned, Color, Dolby, NTSC
  • Language: English (Dolby Digital 2.0 Stereo)
  • Region: Region 1 (U.S. and Canada only. Read more about DVD formats.)
  • Aspect Ratio: 1.33:1
  • Number of discs: 2
  • Rated: NR (Not Rated)
  • Studio: A&E Home Video
  • DVD Release Date: April 26, 2005
  • Run Time: 396 minutes
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (23 customer reviews)
  • ASIN: B0007GP82M
  • Amazon Best Sellers Rank: #166,484 in Movies & TV (See Top 100 in Movies & TV)
  • Learn more about "Airline - The Complete Season 1" on IMDb

Special Features

  • 18 episodes on two discs

Editorial Reviews

Now boarding for the hit A&E(r) reality series AIRLINE, where every flight is a guaranteed trip to the land of zany human behavior. Travel has never been so much fun! Every day the hard-working and harried employees of Southwest Airlines interact with thousands of weary, giddy, fussy, confused, grumpy, and sometimes genuinely nice travelers. The results are pure entertainment, full of all-too-real drama and unexpected comedy. From smelly passengers, weather delays, and gospel singers to tired executives, howling children and celebrity sightings, each fast-paced episode of AIRLINE captures the unforgettable and oh-so-familiar realities of flying. At the same time, the behind-the-scenes views of America's fourth largest carrier bring a new appreciation for ever landing at your correct destination. Culled from nearly 5,000 hours of footage at two of America's busiest airports--Los Angeles International and Chicago Midway--AIRLINE features all 18 episodes of its debut season on DVD for the first time. DVD Features: Interactive Menus; Scene Selection. NOTE: DVD does not include original broadcast theme song.

Customer Reviews

Most Helpful Customer Reviews
27 of 31 people found the following review helpful
5.0 out of 5 stars This is what 'reality' TV should be. June 22, 2005
Very few 'reality' TV shows are very realistic at all; they're staged, scripted and sliced/diced in the editing room to create dramatic stories that probably bear little resemblence to the 'real' events that actually transpired.

Not so with "Airline", the pseudo-documentary program on A&E (and now on DVD) that chronicles in 30-minute episodes the various trials and tribulations a handful of Southwest Airlines employees go through while trying to get a sometimes insane public to and from their destinations.

The sad part of this, and if you travel frequently you've probably witnessed it yourself so many times, is the fact that so many people in this country are just plain scary in their aggressive ignorance of the world around them, the law and their responsibilities and etiquette associated with travel. Among the most frightening examples:

1. The passengers who demand that it is their God-given right to board a plane whether or not they're too drunk to stand up
2. The MANY passengers throughout the 18 episodes who, given the SLIGHTEST inconvenience, threaten to sue everyone in sight
3. The many passengers who show up to the airport only minutes before scheduled departure and then scream and yell when told that it's not the airline's fault that they are going to miss their flight(s)

I am not a regular Southwest passenger because I don't enjoy the cattle car mentality of being herded on and off a plane, and also because the times I have flown them, the passengers have been as bad or worse as the ones shown on this show. However, I am impressed by the ability and the mindset of its staff in handling the various sticky situations they encounter, and can better understand how they have managed to stay profitable in a (pardon the pun) turbulent competitive environment both before and after 9/11.
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12 of 13 people found the following review helpful
5.0 out of 5 stars Excellent June 9, 2005
By Me
I had never seen or even heard of this show until I somehow stumbled upon it on Amazon. After readin the above reviews, I decided that I would get it. Boy, what a great investment! Not only do I thoroughly enjoy the show,laughing so often and intrigued when I am not laughing, I am now more inclined to fly Southwest (although I do so already most of the time I do fly). Not only is it entertaining, but it is also knowledgeable in certain aspects. For those looking to go into airline customer service, being a flight attendant, or another career in the airline industry, the jobs are fully explained in the show. My only question: Is there a season 2 coming out?
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7 of 7 people found the following review helpful
5.0 out of 5 stars Love this show! April 25, 2005
By Sabrina
This is definitely one of the most entertaining shows on TV! Just when you didn't think the world could be any wackier, you enter into the world of Airline. It's cheap, and the only downfall is that it doesn't include the original theme song, but the show is so good, that you look waaay past that. I recommend it to everyone.
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6 of 7 people found the following review helpful
5.0 out of 5 stars This show is a scream April 29, 2005
I laughed through most of these episodes, yet was really touched by how well Southwest employees treat their customers--even the nasty ones. These guys go above and beyond the call of duty--kudos to the guy who changed an elderly man's soiled pants and to the employees who provided the opportunity to wash and clean clothes to another man who smelled too terrible to board the plane.
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3 of 3 people found the following review helpful
5.0 out of 5 stars The best show in the world! April 28, 2005
By Matt
Airline is my favorite show! and when I heard that it was coming out on DVD I just had to get it! I love it to pieces!!! It is always so funny to see what goes on in these airports and in Southwest! I just cant get enough of Airline!!! I will be watching it on the plane when im on vacation ironicly enough! but unfortunatly it wont be on Southwest ;-) YOU NEED TO GET THIS DVD IT IS AWSOME!

~Matt, Pinckney MI
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2 of 2 people found the following review helpful
5.0 out of 5 stars Shows the real world of the service industry September 18, 2006
As a retail manager, I am forced to deal everyday with the generally inconsiderate and irrational public. Whenever I have a bad day at work, this show always puts me in a better mood because its obvious I'm not the only one that has to deal with this. This is reality TV at its most real, and people should pay more attention to the actions displayed on the show-- odds are they've had a rude reaction like that sometime before.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Great dvds! August 23, 2007
Verified Purchase
This is a great show that i would recommend to all airplane, airline, and airport buffs, or to anyone who wants a backstage look at what managers and gate agents do daily.
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2 of 2 people found the following review helpful
5.0 out of 5 stars Great Entertainment January 9, 2007
By Eric
I hope the remaining seasons are released soon! It's great to watch these dingy people (customers) get mad at Southwest for things beyond their control, such as security. I wonder if these people realize how stupid they look. Anyway, this is real life at its best. If you've never seen Airline, BUY IT TODAY!
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Most Recent Customer Reviews
5.0 out of 5 stars Interesting companion to a Hospitality or Tourism curriculum
Highly Recommended to educators who need real-life case studies and scenarios to use with their hospitality or tourism students. Read more
Published 3 months ago by Erik Wilkinson
5.0 out of 5 stars Awesome series
This was the first thing my airline instructor showed us before we stepped out into the field of an airline customer service. Read more
Published 11 months ago by LamboFan
2.0 out of 5 stars Flies right out of my interest
I believe the book's title, led me to believe this might be an interesting viewing, but its dull viewing with small bits of misplaced humor. Read more
Published 13 months ago by gejome
5.0 out of 5 stars Highly highly underrated reality show
A FANTASTIC show. It's basically a behind the scenes look into life at Southwest Airlines. We meet everyone from pilots to the people who fix engines, but the real enjoyment... Read more
Published 14 months ago by Jerlow7
5.0 out of 5 stars Excellent! Watched all the episodes in two days!
Lots of fun ... entertaining... loved Airline! The whole family enjoyed and watched all episodes in two days, we just couldn't stop! Read more
Published on June 14, 2012 by Theresa- MI
5.0 out of 5 stars Great Dvds because i fly Southwest Airlines.
I fly Southwest and i enjoy their service. I came across this show a few years ago. I bought season one but cannot find season 2.
Published on March 9, 2012 by Terrond Green
4.0 out of 5 stars A funny yet realistic panorama of the airline.
I was an airline employee for 23 years strait until now, most of the situations lived by the people on the film was actually seen by me, it is a crude panorama of the day-by-day... Read more
Published on January 6, 2012 by Fyamaya
5.0 out of 5 stars Very funny
What a cute little show...I wish there were more! The video itself is really outdated (or cheap maybe? Read more
Published on June 14, 2011 by Helen Scott
5.0 out of 5 stars Great show!
I found out about the show from the signs at BWI (unfortunately, they weren't filming at the time I was going through the airport). Read more
Published on October 8, 2009 by Dreamstalker
5.0 out of 5 stars Not like I remember
When this program was on the air, it was really funny and touching (being a former flight attendant, I remember alot of things simmilar). Read more
Published on September 22, 2009 by James T. Smith
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Topic From this Discussion
I LOVED this show! Why is it taking so long for SEASON 2???!!!
i want to know that too.
Mar 2, 2007 by jigglypuff_of_doom |  See all 2 posts
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