Naturally, it appeals to aviation buffs along with all those interested in Delta.
Readers are saying the book engages them quickly and, once involved in the book, they want to continue reading. Many report reading it in one or two sittings; some report getting up in the middle of the night to finish it.
A consistent comment has been that the book will be an excellent case study for use in a graduate business school, undergraduate course or an internal company program on leadership and management.
This book makes a special holiday or other gift for a boss; fellow executive; business student; aviation buff; Delta or other airline employee or retiree; any reader who appreciates a good story in a well-written book.
--This text refers to the Hardcover edition.
Nolan has clearly done considerable research and the results show in the book.
The book is a valuable, textbook case study in how a great company can go awry when the leaders lose focus and depart from the values and culture that made it great.
I was absorbed as I progressed through the book (read in 1 evening), and I could not help but keep repeating to myself, "This guy GETS IT!"
Very good book that combines leadership lesson with classical case scenario of what brought down a formost airiner. Read morePublished 17 months ago by Banky
An excellent book especially for anyone aspiring for a management position in an airline. Mainly note that the culture of an organization stays well past it's founder and when... Read morePublished on August 31, 2012 by Isaac
Although the topic is enthralling, this book is awful. The author is a "consultant" who develops a perspective based on his personal biases and the opinions of various sources who... Read morePublished on November 22, 2011 by BEN C.
I spent 30 years at "Daddy Delta". After I retired, I went back to school, for yet another degree, and am now an RN. Read morePublished on October 23, 2011 by Amazon Customer
it looks more like a university dissertation than a book, and even as such i doubt it would ever get a pass,
the book is totaly unreadable, the paragraphs are never more than... Read more
The version of this book that I have 234 but the font is so large that it would be equivalent to 100 maybe 150 pages in a normal book. Read morePublished on November 11, 2009 by E. Morse
This is a great story of turning around a big company, and the resistance encountered at all levels. Enjoyable read for an executive in similar situation.Published on June 29, 2009 by Rick Johnson
I gave this to my Dad for christmas and he loved it. He recommends it to others to read.Published on January 25, 2009 by C.O.G.