Customer Reviews

Alaska Smokehouse Smoked Salmon Assortment - Three Pack *FREE SHIPPING*

5 star:		(4)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(2)

 

 

I purchased this at the end of December and received it in about a week's time. This product is excellent! My parents who are extremely picky especially about fish raved about the smoked salmon. The packaging is good, the salmon fresh and delicious ... what more could you want? This is worth the price I paid.

I originally left negative feedback for this company as I had placed an order with them and had not received it after several weeks. Upon leaving negative feedback I was contacted by the manager of this company who turned out to be very nice. He worked with me and refunded my money instantly. I cannot comment on the food but I can say that this company manager resolved the problem upon hearing of the situation. I would give high ratings for excellent customer service.

This is a gift that I know would be highly appreciated. Costumer service is excellent. Reply to my inquiry was quick, and provided helpful information. Package was received on time, on the expected date.

I actually bought this as a birthday gift and he really enjoyed it!! Was shipped out to him on time!! Thank you!

ZERO STARS !!
I ordered the smoked salmon assortment 3-pk on 4/13 for my mother in law's birthday. I received a notice from Amazon on 4/21 stating the order had not been processed. I emailed Alaska Smokehouse on 4/21 for a status update but never received a response. On 4/27, I emailed Alaska Smokehouse again with a request to cancel the order. I received a notice from Amazon the order was cancelled. I have received ZERO communication from this company - "we're sorry" would have been a good start. Where is the customer service ? Doesn't this company care when it loses a potential customer ?

Mushy,Taste over processed .You can get virtually yhe same thing out of a can @ a much better price!