Product FeaturesSize: 6-Shelf | Color: Medium Oak
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Product DetailsSize: 6-Shelf | Color: Medium Oak
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Most Helpful Customer Reviews
5 of 5 people found the following review helpful:
1.0 out of 5 stars
Defective manufacture - factory 2nds? or 3rd?,
By Irvin King (Lafayette, IN USA) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Alera Square Corner Bookcase, Finished Back, Wood Veneer (Kitchen)
After finding out that the shelves would hold heavy book loads, I ordered two of the 72" high, 6-shelf bookcases. One never arrived, the other arrived but several of the embedded nuts simply wouldn't accept the special screws (which in turn fit into quick-lock fasteners) that came with the bookcase. The box they came in was also ripped and damaged and one of the pieces had a chunk of veneer gouged out. I call Amazon and their customer support rep said, "We'll send 2 new ones and pick up the old one." I told her the box it had come in was too badly damaged to return it in. She said, "No problem. We'll have the carrier bring their own boxes" A few days later the carrier (CEVA) called about delivering the 2 replacement bookcases and picking up the defective one, but said Amazon had not told them they needed to provide their own box for it. Delivery was made on schedule, and the 2 deliverymen were great (the same ones who had delivered the first shipment). We unboxed one bookcase. It seemed OK, except for cosmetic damange on one piece, which we swapped with one of the good pieces of the bookcase I was returning, they then packed the returning bookcase in the box that the first replacement had come it, taped it up, and took it away.
There were other cosmetic defects in some of the pieces of the replacement bookcase, but none that would really show or interfere with its functionality. But when I started to put it together, I found that it, too, had some embedded nuts that would not accept the screws that were supposed to go into them. I opened the 2nd box, then, hopeful that I could use the side pieces of that bookcase, so that I could get at least one good bookcase out of the whole deal. No such luck. One of the side frame pieces had a couple of embedded nuts that it was impossible to get any of the screws into. And the other side frame piece was totally missing all 7 embedded nuts. I called Amazon and asked them to come get these defective bookcases and refund my money. They issued an order for the carrier to pick them up (and told me to tell them when they called to arrange a pickup date that they'd to bring box/es suitable for repacking at least one of the bookcases). I'm still waiting for the carrier to call (all this happened just today), but their performance has been OK so I'm not too worried about this. Amazon has said it will refund all my money when they get the returned bookcases back. On the plus side, the assembly hardware came nicely packaged in well-marked re-sealable pouches and instructions were fairly easy to understand. And the bookcase, wood-wise, is really sturdy and handsome -- and I think the assembly (of a non-defective product) would have been fairly easy, if it could be assembled. But the manufacturing process evidently doesn't involve any inspection of finished products. The side piece that had no embedded nuts whatsoever also had two quick-lock fasteners stuck into the end of it. Either somebody at the factory was drunk, or some customer had started to put this together, then realized it was defective and returned it -- after which Alera sent it out again hoping the next schmoe would not return it. One defective product I could dismiss. Even 2. But all 3?? Do not buy this product.
4 of 4 people found the following review helpful:
5.0 out of 5 stars
Great price for a nice bookcase,
Amazon Verified Purchase(What's this?)
This review is from: Alera Square Corner Bookcase, Finished Back, Wood Veneer, 2-Shelf, 36 W by 12 D by 30 H, Mahogany (Kitchen)
We bought two of these. The fit and finish on these are very nice making this the bargain of the century.
A few notes: The units we received are a little different from what is pictured. In the picture it shows the sides extending a bit above the top. The ones we received had the top extending over the sides, so the entire top is at the same level. Better than what is pictured, in my opinion. The packaging was very adequate, lots of Styrofoam surrounding the wood. No problems with damage. Nice two-day delivery with Amazon Prime. I don't know why this is titled a Corner Bookcase. They're fine to go along a wall, especially if you want to hang pictures over them. I also don't know why this is associated with a kitchen. They look great in our office. A couple of assembly tips: The boards are held together with long screws and round clips. There is a Phillips cross on top of the round clips, but one line of the cross is a bit longer than the others making this look a little like a dagger instead of a cross. This longer line goes towards the hole where the screw is coming in. Unfortunately the instructions don't explain this. You should be able to turn the clips a half turn to tighten the connection. There are 4 caps to cover the visible round clips. Since the clips were a little recessed the caps didn't attach to these, but since the clips aren't really visible we tossed the caps.
1 of 1 people found the following review helpful:
3.0 out of 5 stars
Good bookshelf,
By Catherine Moore (Little Elm, TX, US) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Alera Square Corner Bookcase, Finished Back, Wood Veneer, 2-Shelf, 36 W by 12 D by 30 H, Mahogany (Kitchen)
The bookshelf looks nice and is solidly built. It was easy to put together. My only complaint is it only came with four stickers to cover the screws at the top and there are five screws, so it looks pretty tacky with one screw showing.
2115|R29JYL7JVPQ4ST;2115|R1EGKZZ6CMD36H;2115|R1LDI6EPOOAH87;
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