Customer Reviews

Aleratec 1:1 CD Copy Cruiser 52x

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I picked up one of these thinking I'd have any easy way to copy my band's demos and make our own CDr albums, but to burn without multiple unlistenable errors you have to copy slow at 4x and I have had problems even with that. The unit is being returned to the manufacturer for warranty service - they have been responsive - so hopefully it is just an easy repair. (Sep 13, 04)

Alera replaced the writer and upgraded the firmware. So far it seems to have corrected the problem! Hopefully I can get some use out of this now without worrying about errors, in which case, this rocks... (Oct 15, 04)

I've had almost no issues since the fix above. working well 3+ years on now...(Feb 28, 2008)

I had bought an Alera CD Copier some years ago and it worked fine - when it died I bought this one. It worked fine for a few months and then for various reasons wouldn't copy. I have so far sent it back THREE times - even though they paid for the return postage the last time I sent it back, it had exactly the same problem when I received it. On the good side; they did offer to replace the unit which is good customer service in that respect

Bought the newest version of the Digital Copy Cruiser Plus in December, 2005. The purpose was as a quick storage place for digital photos from a Canon 20D digital camera. After buring the images on a CD, they came out too dark for professional use. They have to be taken into Photoshop to be lightened up. A call to customer support netted a voice mailbox. I next sent an email to their customer support using their site's email page. The end result is no call back and no return on the email. I just now sent a request to the President to help me out. So far I'm not impressed with the equipment nor the customer support.