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Alienware AM11X-2894CSB 11.6-Inch Laptop (Cosmic Black) [Discontinued By Manufacturer]

3 out of 5 stars 49 customer reviews
| 40 answered questions

Available from these sellers.
  • Intel Core 2 Duo Processor 1.3GHz
  • 4GB DDR3 RAM
  • 320GB 7200RPM Hard Drive
  • 11.6-Inch Screen, 1GB GDDR3 NVIDIA GeForce GT 335M
  • Windows 7 Home Premium 64-bit
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1 used from $539.99 2 refurbished from $565.00

Product Description

Product Description

With the AlienwareTM M11x gaming laptop, you can play anything, anywhere. While weighing in at less than 4.51 pounds, the M11x packs enough power to handle the latest games. It truly redefines the gaming capabilities of sub-15-Inch laptops.


Product Information

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Screen Size 11.6 inches
Screen Resolution 1366 x 768
Max Screen Resolution 1336 x 768 pixels
Processor 1.3 GHz Intel Core 2 Duo
Memory Speed 1066 MHz
Hard Drive 320 GB mechanical_hard_drive
Graphics Coprocessor NVIDIA GeForce GT 335M
Chipset Brand NVIDIA
Card Description GeForce GT 335
Graphics Card Ram Size 1024 MB
Wireless Type 802.11n
Number of USB 2.0 Ports 3
Number of USB 3.0 Ports 3
Brand Name Alienware
Series Alienware
Item model number AM11X-2894CSB
Hardware Platform PC
Operating System Windows 7;
Item Weight 8.2 pounds
Product Dimensions 5.8 x 13.2 x 15.3 inches
Item Dimensions L x W x H 5.83 x 13.19 x 15.31 inches
Color Cosmic Black
Processor Brand Intel
Processor Count 1
Computer Memory Type DDR3 SDRAM
Hard Drive Rotational Speed 7200 RPM
Optical Drive Type None
Battery Type Prismatic
Power Source Battery

Additional Information

Customer Reviews
3 out of 5 stars 49 customer reviews

3 out of 5 stars
Best Sellers Rank #11,885 in Computers & Accessories (See top 100)
#2,374 in Computers & Accessories > Laptops
Shipping Weight 9.3 pounds
Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
International Shipping This item is not eligible for international shipping. Learn More
Date First Available May 13, 2010

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

Customer Reviews

Top Customer Reviews

Verified Purchase
I have been looking at this item for quite a while and finally pulled the trigger. My concerns with the speed of the processor on the Core 2 rather than i5 and i7 and the high price were my only reason not to buy. After reading about the battery hit taken on this with the faster processors and the price dropping about $100 so that the price difference with the i7 become quite large, I decided to go with the Core 2 and I am glad I did.

First off, the screen is glossy and only of average brightness but the viewing angles and the ability to turn the contrast all the way up and still see a good picture a plus. Second, there is no bluetooth but there are so many tiny dongles these days it isn't a huge issue for your mouse or headphones - just use of one the three usb ports. Third, the reason to buy this is for gaming and I am happy to say I was able to load all my games on the spacious 320gb hard drive with room to spare and they are all playable anywhere from medium to ultra settings. I play almost exclusively real-time strategy titles such as StarCraft II and the Command and Conquer titles. They all run really good.

The build quality is phenomenal on this thing. It is fun to just look at and admire. Being able to change the lighting in five zones and in various ways makes night computing perfect. The small keyboard is a little tougher to type on than a chic-lit style on a netbook but the razor sharp backlighting makes it work out fine after a little practice. Touch typing works great. The wrist area does not show fingerprints, the mouse has a great texture and really soft press buttons but I use an external mouse.

My first unit did not work the second day. It went black screen on me and Amazon shipped me a replacement the very next day that has been perfect.
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3 Comments 39 of 39 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Now after owning for about 15 months, during which its never been dropped or compromised, I've had 4 critical issues. The hinge broke twice (replaced twice, each time requiring 5 hours of my time), the mother board fried once, and more recently the battery is again having a connection problem that causes the laptop to shut off on its own when on battery power. Called and was told to replace the battery (at my expense, even though I had a four warranty a faulty battery is considered a peripheral and it not covered). Not exaggerating, I'm put in 30 hours on the phone or troubleshooting b/c of Dell's poor workmanship/engineering. I'm just going to sell this junk on ebay and get another computer. please pass on the "new" Dell owned alienware. It's cheaper, looks pretty, has great specs, but it's junk.

I'd had this for about 8 months. The honeymoon is over for this computer and Alienware in general:

1) The hinge is broken due to an engineering problem (google "m11x hinge"). I've been waiting for them to fix it/address it for weeks to months now. I've spent many unnecessary hours waiting to talk to CS or getting no useful help from Customer Service. I was hung up on twice by the their service team.

2) the computer shuts off on its own (even after turning off the accelerator). I spent hours trying to fix it with their service team. the technician they sent said he was confused and could not help me and to 'call back' to open another service issue.

3) even when purchasing the thing, it was close to a 3 hour process over the phone.

4) the computer feels 'junky'. The parts (side panels), hinge, stoppers, etc are made of a cheaper plastics, glues, and have already noticeably begun to fall apart.
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2 Comments 9 of 9 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Dell's m11x is a wonderful, fast gaming laptop with one FATAL flaw: it has a design defect; the screen hinges separate from the chassis with normal use. This defect has occurred in a LOT of computers. Close to 100 are listed on one fan website alone. So far, Dell has not acknowledged this defect, nor have they affected reasonable solutions like extending the warranty on the hinges and tasking an engineer to design a permanent fix. Let me state this again; this is a design defect on the part of Dell and not the fault of the users. Check out the fan forums on Notebookreview or other websites if you need more feedback. This is a great little computer but Dell needs to own up to their design mistake.
1 Comment 20 of 24 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Alienware m11x is most powerful 11.6" laptop in the market comparing with all other 11.6"/12.1" netbooks/laptops.

I would give this laptop 5 stars if I write this review in the begining of 2010 because it comes with Intel C2D SU7300 (Performance closer to Intel C2D T5670) and Nvidia GT335m (Performance closer to ATI5730) provding good enough computing power plus graphic engine to play all current PC games at least mid graphic setting.

Why do I only give 3 stars for it after half year?
Because Alienware m11x has the 2nd generation and current amazon price is higher.

The 2nd generation comes with i5 or i7 processors instead of original C2D SU7300, and Dell normally proivde discount coupon to the customer.

I purchased my i5-520um, Nvidia GT335, 4GB Ram, 160GB HDD, and Bluetooth m11x per "$920 + tax" after 100 off coupon from Dell.

Let's compare with another similar model Lenovo U160, which is also 11.6"/12.1" laptop with i5/i7, but its selling price is $1000+ without any GPU. As you already knew, Alienware gives you i5/i7 with GPU (Nvidia GT335m) and better cost.

Beside powerful specs, m11x is easier 11.6" laptop for you to upgrade memory, hard drive, and wifi card. It's the reason I choose 2.5" 160GB hard drive. You can easy get a 2.5" 500GB hard drive in between $50 to $60 to replace the 160GB one without paying Dell like $100. You can check youtube, and find out how easy that you can change those components inside Alienware m11x and how hard for you to change componetns within other 12.1" laptop/netbook hard drive such as ASUS EEE PC 12" series. Alienware did a great job providing user easier way to upgrade the system.

Well, we know that price is higher than EEE PC and other 12.1"/11.
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