Alienware Aurora M7700 Gaming Notebook

by Alienware

Product Details

• Product Dimensions: 16 x 12 x 2 inches ; 13 pounds
• Shipping Weight: 25 pounds
• ASIN: B0014XEDJQ
• Item model number: M7700
• Average Customer Review: 2.5 out of 5 stars  See all reviews (8 customer reviews)
• Amazon Best Sellers Rank: #10,386 in Computers & Accessories (See Top 100 in Computers & Accessories)
• Date first available at Amazon.com: November 13, 2005

Product Description

A high end laptop for gaming and work station use. Brand new in in manufacturer's packaging. Windows Vista Home Premium installed.

Customer Reviews

Most Helpful Customer Reviews

34 of 39 people found the following review helpful:

1.0 out of 5 stars overhyped piece of garbage, June 7, 2008

By 

EliteLamo "too weird to live, too rare to die" (Manhattan Proper) - See all my reviews

This review is from: Alienware Aurora M7700 Gaming Notebook (Personal Computers)

As a young teen I used to dream about a machine such as the one alienware claimed it was. A machine that does anything and everything for gaming, with state of the art sound and graphics. Alienware claims it has award winning customer service and a computer that I nicknamed RAMBO, before I bought one.

With mods, my alienware desktop replacement cost 4700.00. It is by far, the absolute worst experience I have ever had with a computer, and it has been sitting in my closet for nearly a year after I purchased it. Multiple crashes, both hdd's stripped and the machine in general was so hot at times, it would burn not only a flat surface but would retain the heat long after the machine was off. Save the argument that a large replacement desktop would do that in general, the machine has nearly not enough adequate fans to carry the weight and heft of such a system.

I cannot urge you enough, no matter how slick and stylish the ads may be and how amazing the clock speeds are that alienware claims (you can build your own and clock it at whatever you like, you don't need the name alienware to do it), never, ever purchase anything from this company.

The customer service was tiresome, nauseating and paltry. I had to call up nearly three times a day for months, before they would even consider having it returned, that was still with it under warranty.

A company that should clearly go underground and never come back up again.

8 of 9 people found the following review helpful:

2.0 out of 5 stars Don't waste your money, July 20, 2009

By 

Michael A. Rovito "Mike" (Brooklyn,NY) - See all my reviews
(REAL NAME)   

This review is from: Alienware Aurora M7700 Gaming Notebook (Personal Computers)

I've had this laptop for 3 years and 1 month to be exact the battery pack and the video card heat sink have died.The video card is burned and I smelled smoke coming out of the laptop and I saw dead pixels on the screen & I had to shut the computer down immediately because I was afraid the computer would burn.The heat sink costs over $500 & you can't find it at any local computer repair store or stores like Staples.I didn't get the warranty because I never thought that a $3,000 laptop would have so many major problems in less then 5 years.

11 of 14 people found the following review helpful:

2.0 out of 5 stars Alienware Aurora M7700 "Worst Idea Ever", February 12, 2009

By 

Nathan R. Hibschman - See all my reviews
(REAL NAME)   

This review is from: Alienware Aurora M7700 Gaming Notebook (Personal Computers)

I purchased this same laptop from Alienware thinking I was getting the best PC ever! I WAS WRONG! The only reason I saw the above post is because I am shopping for parts to fix mine. Alienware's customer support is the worst I have EVER dealt with, I would-could get better service from a barking dog. I only wish that I would have purchased the 4 year extended warranty. SO far, the screen has dead pixels and the back light doesn't seem to work, the dvd drive is toast, one of the cooling fans died, and the battery is toast. This laptop is 4 years old, I have seen 10 year old Dell laptops with less wrong. All in all, build your own, all this laptop was is a Clevo 900D that Alienware stuck there name on. I urge anyone who is considering buying from this company to look elsewhere! Please! Please!