About the Author
Dave Arch, best-selling author and trainer of trainers, has written seven resource books for the training industry. His ideas can be found in Tricks
For Trainers books and videos, as well as in his popular monthly column in the Creative Training Techniques Newsletter. Drawing upon twenty-five years of training experience, Dave travels for Creative Training Techniques, customizing and presenting four different participant-centered Train-the-Trainer seminars and keynotes (including the cutting-edge seminar entitled Creative Training Techniques for Distance Learning). Dave's clients include the Internal Revenue Service, Kimberly-Clark, the National Education Association, Canada Postal Service, and the Untied States Central Intelligence Agency.