Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict Resolution [Hardcover]

Allan J. Stitt (Author)

Book Description

ISBN-10: 0471642959 | ISBN-13: 978-0471642954 | Publication Date: September 8, 1998 | Edition: 1

Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. ADR involves resolving disputes of any kind outside of the judicial system, through negotiation, mediation, arbitration, and other processes. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes. It covers how to set up a dispute resolution process in an organization.

Editorial Reviews

Review

"Stitt has produced a readable, step-by-step guide to systems design that will help organizations handle conflict more productively and efficiently."
— Drew Tulumello, Harvard Negotiation Project, Harvard Law School

"ADR for Organizations is an excellent resource for anyone who deals with conflict. It goes beyond the conventional theory of how to and actually provides step-by-step options for resolving disputes....ADR for Organizations is a must-read for anyone who deals with people."
— Jim Cutler, Associate Director Human Resources, Bell Canada, Ombuds Office for Human Rights & Discrimination Issues

"A very useful contribution to making alternative dispute resolution systems design concepts much better understood within business organizations. In particular, the checklists provide helpful frameworks for designing ADR systems within organizations."
— W.J. Hartnett, President, The Canadian Foundation for Dispute Resolution

"This instructive book on the essentials of ADR systems design is a fine-tuned version of what Allan Stitt teaches so effectively in the in-depth ADR courses that he and his colleagues have given to hundreds of avid ADR students. This is a must ADR text written by an international expert."
— Major General Richard Rohmer, CMM. OC. DFC. O. Ont., KSt.J., CD, QC, Lawyer and Author

"Allan Stitt has brought to bear his unique experience as a lecturer, author, and practitioner in producing this outstanding text on the subject of ADR systems design. It will be of invaluable assistance not only to human resource professionals, corporate executives, and the business community generally, but also to those who practise in this ever-expanding field."
— The Honourable Charles Dubin

From the Publisher

Alternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. This book is for people who work within organizations and are involved in disputes themselves, or for people who are required to deal with or resolve disputes.

See all Editorial Reviews

Product Details

• Hardcover: 256 pages
• Publisher: Wiley; 1 edition (September 8, 1998)
• Language: English
• ISBN-10: 0471642959
• ISBN-13: 978-0471642954
• Product Dimensions: 9.3 x 6.4 x 0.8 inches
• Shipping Weight: 1.1 pounds
• Amazon Best Sellers Rank: #934,680 in Books (See Top 100 in Books)

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