Customer Reviews

New Black Cast Aluminum Mailbox Mailbox Heavy Duty Home Security Premium Quality Mail box

5 star:		(0)
4 star:		(1)
3 star:		(0)
2 star:		(3)
1 star:		(2)

 

 

The black cast aluminum mailbox I received was high quality and looks great. Unfortunately, the installation instructions are very poorly written. To begin with, the post base must be secured with anchor (L shaped) bolts that are not included. I bought 3/8" x 8" anchor bolts at the local hardware store. I dug a hole to accommodate almost three bags of cement. I cut out a template for the post base so I could properly align the anchor bolts in the cement. When I buried the anchor bolts in the cement I gave the bolts a half turn to secure them in the cement. I made sure the poured cement was level at the top so the base would sit flat on the cement. Make sure the bolts are aligned so the "post front" faces the street.

A small bag of nuts and bolts are included which challenges you to a guessing game. The final challenge is figuring out how to install the red flag. The instructions point to a plug hole on the side of the cast aluminum mail box that doesn't exist. I ended up attaching the red flag to the door lid hinge opening. Otherwise be prepared to drill a hole through the cast aluminum top overhang and side wall. Their picture appears to show that the hole already exists.

Again the product looks great but the installation was frustrating.

Were to begin?"The quality of the of the whole mailbox and pole was substandard! First thing I noticed was the seam of the pole was poorly painted. Then there are no bolts to mount it in the cement. The holes in the bottom of the mailbox were not drilled with a machine because the were not round or even oblong. Only two holes in the base to mount it. Could not mount the back of the mailbox to the pole because the holes would not line up! Bolts and screws wrong sized for the holes (Much to big). Bolts in side the mailbox were it was put together were sticking up not flush! Bolts holding the door did not fit to loose. Flag that goes up and down is extremely poor quality. The quality control person should be fired! I hope this is not made in America!
The best way to describe it is "Junk "

The mail box received was a product of poor workmanship. First the brass knob/handle on the mail box door was received broken. Second the paint was chipped at several areas on the post. Third the top part of the post was not straight; it was bent to the right. Will not recommend buying this mail box.

Box was easy to put together. Not Water proof. Instructions needs to tell how high to install Box
USPS says that the handle must be 42" from rosd surface, Box not that tall ???

I liked the overall quality of the mailbox, that was until the inside clip broke off and now the door won't stay closed. My mail lady keeps putting a rubberband on it and looping it over the hook to just keep it closed. How embarrassing. I hope I can find another clip to screw up in there to make it work again.

This item didn't come with the neccessary items for putting it together, the red flag, address letters or the plate to attach the address letter to, or the decorative bar under the mailbox. We made the mistake of taking down our old mailbox before opening the box and had to wait 6 days for the parts to come. Even then not every neccessary item was included. The door is hard to open and close and doesn't close correctly so it gets the mail wet. I hate this item.